Can't download Apps without updating billing info

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Posted on Apr 20, 2017 8:15 PM

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Posted on Jan 11, 2018 12:24 AM

Either try a different card. Or see if you can remove the card : Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

10 replies

Oct 10, 2017 3:47 AM in response to richardfromglen burnie

Having to have a payment method to update apps

You don't have to, and never have (unless you are a Family Share organiser, who will have to have a payment method on their account).


But if you currently have payment details on an account they have to be valid details and accepted by iTunes, irrespective of what you are trying to download - if that is your situation, and if you don't want to correct/update your details, try just logging into the account (not when trying to download something) and see if you can remove the card.

Apr 21, 2017 2:26 AM in response to Gb226

Hi


It may be possible to select None as your payment method. If you are not able to choose None (even for downloading free apps and updating existing ones), then the following support article explains why that is the case:


Why can’t I select None when I edit my Apple ID payment information? - Apple Support


Follow the instructions here as appropriate, including checking that your address details fully match those on file with your card issuer / bank:



If your payment method is a bank card, you may also wish to check with your bank, in case it has declined Apple's payment authorisation requests.


If you still need help, contact iTunes Support:

Contact - Official Apple Support

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Can't download Apps without updating billing info

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