Bose SoundLink Mini Bluetooth Speaker Not charging

Hi, I'm hoping someone can assist here. I have a Bose SoundLink Mini Bluetooth Speaker which has developed a problem where it will not charge up (or the software thinks it's not charged).

The first signs of something going wrong was when it got stuck on Charging at 90%. I resolved this by unplugging it and letting the charge drop to around 50% and then plugging it back in. That worked.


Recently I had the same issue but unplugging it and letting it drop in charge has had no effect. I have tried the following:-

  1. Change cable (brand new)
  2. Update the firmware
  3. Reset (Press and hold the power button until the lights flash)
  4. Plug the cable directly into the speaker
  5. Plug the cable into the Dock


Nothing has worked. The speaker works but, I'm guessing, the software has a bug and will not allow it to be charged.

Reading the Apple warranty indicates that Apple will have nothing to do with it - just a case of "tough cookie bud".

Posted on Apr 21, 2017 6:30 AM

Reply
3 replies

Apr 24, 2017 6:54 AM in response to Barry Hemphill

Yes, Thanks Barry. I was hoping that someone might recognise the symptoms and have solution (Press and hold all three buttons while standing on one leg kinda thing...).
Anyway, it's annoying that Bose and Apple seem quite content to take the cash (£170) and then when something goes wrong just simply shrug their shoulders and say "tough"...


Hot off the press... Bose have just responded with a potential solution. I'll copy here for the benefit of the community.

  1. Disconnect the power cord.
  2. Switch on the speaker and play music at 50% volume for around 30 minutes.
  3. Re-connect the power supply and see what happens.

I'll give this a go later and report back however it does seem like a "...stand on one leg..." type of solution.

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Bose SoundLink Mini Bluetooth Speaker Not charging

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