when trying tot connect to iCloud i get a pop up message stating that:
" This Mac cannot connect with iCloud due to a problem with firstname.surname@ziggo.nl
Open iCloud settings to solve the problem"
I know for sure that my login details are correct. I can also make a connection to iCloud on other devices such as ipad and iphone. Does anybody know what is wrong?
thanks in advance.
MacBook Pro (Retina, 13-inch, Late 2013), OS X 10.9.5
Are you getting this error in System Preferences/iCloud?
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode - About El Capitan also Sierra
Safe Mode Startup – El Capitan. also Sierra
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Hi Eric,
I do not know what was wrong, but unfortunately your suggestion didn't work. The problem is the second authentication in the login process through a code. I am asked to fil in the code, but there is no field to give the input. I therefore dicided to end it and went back to the conventional login mode.. This helped. My Mac is now connected to Icloud.. It is very strange since this cannot be right. But anyway I am connected now....:-)
If you had 2 Factor Authentication activated, if there was a password box, try the password (ABC), followed by the code (123) or ABC123.
iCloud login problem macbook
