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Late 2016 MBP 13" (no touch-bar) making popping sounds

Almost two weeks ago I purchased the baseline 13" ntb MBP (late 2016).


Almost 15 minutes out of the box the computer started making popping/cracking sounds. These sounds happen independent of eachother and occur maybe every 20-30 minutes at random.


The next day I did a live chat with Apple. They suggested resetting the laptop which 15 minutes later I realized hadn't fixed the issue. The next day I called AppleCare and was told to do the same. The sounds persisted.


Frustrated, I exchanged the computer for a new one expecting that the problem was unique to the computer. On the second computer the problem still occured, still at random. I exchanged it again, now onto my third laptop, and the problem still persisted.


I took the third computer into the genius bar. The genius couldn't replicate the problem in store and suggested buying the laptop from Apple since the first three laptops were bought from Best Buy on sale. He was suspicious the reduced price might indicate defective stock.


So after finally returning the third laptop, I bought one at the Apple store (same-specs) and found the sounds to still be happening, albeit more intermittently.


All computers were running the latest version of macOS. In all cases the problem seems to be happening at random. Some computers made the sound more often than others but all are making it. 9to5Mac has reported a similar problem, possibly because of thermal expansion, but all reports come from 15" models. Still the problem persists even when the Activity Moniter shows the CPU as almost completely idle.


9t05Mac article:

https://9to5mac.com/2017/04/12/macbook-pro-screen-popping/


Thank you for any help!

MacBook Pro (13-inch, Late 2016, 2 TBT3), macOS Sierra (10.12.4)

Posted on Apr 21, 2017 11:28 AM

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Posted on Apr 21, 2017 3:31 PM

Hi,


If it's thermal expansion, and it happens with all of this model (I doubt it, or we'd be hearing a lot more about it here; I have read some posts regarding this) there's nothing you can do about it but try yet another of the same model, or switch to a different one.

7 replies
Question marked as Top-ranking reply

Apr 21, 2017 3:31 PM in response to AlphaHelix

Hi,


If it's thermal expansion, and it happens with all of this model (I doubt it, or we'd be hearing a lot more about it here; I have read some posts regarding this) there's nothing you can do about it but try yet another of the same model, or switch to a different one.

Apr 21, 2017 7:44 PM in response to AlphaHelix

Thermal expansion is normal in computers because many components normally run at very high temperatures internally which dissipates externally. That is why the computer heats up over usage time. The thermal limit of a typical CPU is around 125ºC which is over the boiling point of water. CPUs and other chips which have thermal limits also have thermal cutoff points where the chip shuts itself down to prevent damage.


The heat and its dissipation are normal in computers which are usually designed so as not to break down over time as tjk seems to be suggesting if I understand him correctly.

Apr 21, 2017 7:53 PM in response to Kappy

You understand correctly. If "things" inside a computer are expanding/contracting enough to cause "popping/cracking" sounds, I'm not comfortable with that. Laptops are not radiators, furnaces, ducting, or boilers, etc. where noises such as that are common. These noises and excessive expanding/contracting (if that is in fact what they are) are definitely not to be expected in the tight confines of a Mac notebook. IMHO

Apr 21, 2017 8:14 PM in response to tjk

Without actual inspection, I cannot really comment to any extent. Actually, laptops are heat radiators. The case, fans, heat sinks and ducts are commonly part of the entire heat management system of computers, especially laptops because of their small size. As a result, I would anticipate some expansion and contraction internally. As for popping noises, I have no idea. They may be benign or not. Depends on what is popping and why it is popping and knowing if popping is OK or bad. There is insufficient information as far as I am concerned to draw a conclusion.


Most of the time frequent complaints about something indicate that there may be an issue, but whether the issue is damaging is usually pure speculation. Users simply have no patience. They tend to be a lot like Chicken Little. 😁

Late 2016 MBP 13" (no touch-bar) making popping sounds

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