chloshae Author

Level 1

5 points

Cannot set up apple ID for child

Everytime I go to set up an apple ID for my child for family sharing I get the message cannot complete action message.

iMac with Retina 5K display, macOS Sierra (10.12.4)

Posted on Apr 21, 2017 6:26 PM

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3 replies

Level 10

88,810 points

Apr 22, 2017 10:14 AM in response to chloshae

Are you following the steps provided here -- Family Sharing and Apple ID for your child - Apple Support? If you are and still experiencing the issue, consider reaching out to Apple Support -- Contact - Official Apple Support

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Level 10

685,257 points

Apr 22, 2017 1:46 PM in response to chloshae

There is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

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Level 1

4 points

Apr 24, 2017 5:06 PM in response to chloshae

Just discussed with Apple 5 min ago. This issue is known and has been outstanding for 3 days. There is no ETA and no way to check the status of the fix. They just told me to try again in a couple of days.

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Cannot set up apple ID for child

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