my watch has a white border around the face and will not allow me to enter my passcode.

My watch is some kind of demo mode. It only shows the watch face and the passcode screen. It will not allow me to enter a pass code, just tells me what buttons I am pushing. I can't unpair it, reset it or enter my passcode.

Apple Watch Series 1 38mm (2nd Gen)

Posted on Apr 22, 2017 5:39 PM

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Question marked as Top-ranking reply

Posted on Apr 23, 2017 5:27 AM

Hi


You have enabled VoiceOver, an accessibility feature.


To turn off VoiceOver, follow one of these steps:


On your iPhone, in the Watch app, go to: My Watch (tab) > General > Accessibility > VoiceOver > turn off VoiceOver.


Or, if the Accessibility Shortcut has been enabled and configured for VoiceOver:

  • On your watch: quickly press the Digital Crown three times.
1 reply
Question marked as Top-ranking reply

Apr 23, 2017 5:27 AM in response to EP_PeteRN

Hi


You have enabled VoiceOver, an accessibility feature.


To turn off VoiceOver, follow one of these steps:


On your iPhone, in the Watch app, go to: My Watch (tab) > General > Accessibility > VoiceOver > turn off VoiceOver.


Or, if the Accessibility Shortcut has been enabled and configured for VoiceOver:

  • On your watch: quickly press the Digital Crown three times.

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my watch has a white border around the face and will not allow me to enter my passcode.

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