Unable to restore, indicating error 51

Question

Level 1

15 points

Unable to restore, indicating error 51

iphone 6s, keep searching for signal, SIM card is ok as try other phone. Therefore restore to factory settings, halfway through indicating error 51. Please advice!

iPhone 6s, iOS 10.3.1

Posted on Apr 25, 2017 4:53 PM

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Answer 1

Best reply

Carolyn Samit

Level 10

165,615 points

Apr 25, 2017 4:57 PM in response to Ronhii

Hi,

Try the troubleshooting steps in this support article >> If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

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Answer 2

Sep 7, 2017 4:18 AM in response to jeslo2

https://support.apple.com/kb/ht204770

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Answer 3

jy71

Level 1

4 points

Aug 6, 2017 2:07 PM in response to Ronhii

hi,

i have the same issue. it seems to be hardware problem. You can go to genius bar to replace it without any cost if your phone is under warranty.

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Answer 4

jeslo2

Level 1

4 points

Sep 3, 2017 1:43 PM in response to Carolyn Samit

not helpful

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Answer 5

yekolams

Level 1

4 points

Sep 6, 2017 7:00 PM in response to Ronhii

Same problem with iPhone 7. it has actually blacked out during updating the iOS then couldn't restore completely.

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