Related Article: Apple security releases

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 6s Plus will not update

My iPhone 6s Plus will not update

iPhone 6s Plus, iOS 10.3.1

Posted on Apr 26, 2017 10:34 AM

Reply
Question marked as Best reply

Posted on Apr 26, 2017 10:40 AM

Hi


If you are trying to update your iPhone wirelessly, follow the steps here, including for removing any downloaded update, if required, before trying again to update your iPhone to the latest compatible version of iOS:



If you are unable to update wirelessly, consider instead updating via iTunes (and vice versa):

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Whichever method you choose, be sure to first make a backup of your iPhone (you may wish to choose the option to Encrypt iPhone backup if using iTunes):

How to back up your iPhone, iPad, and iPod touch - Apple Support


If using iTunes, be sure to first check that iTunes is updated to the latest version (currently 12.6.x):

Get the latest version of iTunes - Apple Support

2 replies
Question marked as Best reply

Apr 26, 2017 10:40 AM in response to Rdarby15

Hi


If you are trying to update your iPhone wirelessly, follow the steps here, including for removing any downloaded update, if required, before trying again to update your iPhone to the latest compatible version of iOS:



If you are unable to update wirelessly, consider instead updating via iTunes (and vice versa):

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Whichever method you choose, be sure to first make a backup of your iPhone (you may wish to choose the option to Encrypt iPhone backup if using iTunes):

How to back up your iPhone, iPad, and iPod touch - Apple Support


If using iTunes, be sure to first check that iTunes is updated to the latest version (currently 12.6.x):

Get the latest version of iTunes - Apple Support

My iPhone 6s Plus will not update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.