You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HP Deskjet F4180 - Unable to scan with Color Restoration

Hi guys, long time no post!


Hey, I have a nice and functional all-in-one HP Deskjet F4180 that I use together with the Apple-supplied printing/scanning software. If you have an HP devices very likely, you'll know what it looks like. I really like the software for scanning purposes but I'm running into a problem in that, some time I have to select Color Restoration mostly when scanning faded tickets but on macOS Sierra, when checking the corresponding box, the software becomes pretty much useless. I can no longer hit any of the 'Hide Details', 'Overview' and 'Scan' buttons at the bottom of the window and I have to restart the utility.


I know with previous versions of the OS X, this checkbox would work just fine, I have verified it by launching an older OS from my external drives. Any ideas as to what I can do to bring this feature back to functionality?


User uploaded file

User uploaded file


Thank you very much in advance for your help..!

iMac, macOS Sierra (10.12.4), 27in iMac . 2.8GHz i5 . 14GB RAM

Posted on Apr 26, 2017 7:31 PM

Reply

There are no replies.

HP Deskjet F4180 - Unable to scan with Color Restoration

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.