Recovery of icons on the doc panel of an iphone

Question

Level 1

8 points

Recovery of icons on the doc panel of an iphone

Hello, dear Apple community,

I was drunk the other day and managed to delete some icons from the doc panel of my iphone 5s. There were 4 icons initially - from left to right - telephone, safari, music and e-mails. Now, there are only two remaining icons - telephone and safari. So, e-mails and music are missing, and I haven't found any way to recover them using General settings. The apps are now nowhere to be found, so that I could just drag them down to the doc panel If any of you have ever encountered the same problem, please, give me a hint.

Thanks a lot!

With best regards, Alex

Device info: Iphone 5s, iOS 10.3.1

iPhone 5s, iOS 10.3.1

Posted on Apr 27, 2017 4:28 AM

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Answer 1

Jonathan UK

Level 10

164,021 points

Apr 27, 2017 5:55 AM in response to mouseinahat

Hi

When looking for the Music and Mail app icons, keep in mind that you may have moved them to a different Home screen and/or moved them into a folder (which may itself contain multiple pages of apps):

To search for the apps, when viewing the Home screen on your iPhone:

Swipe down on the centre of the screen > in the Search box at the top of the screen, type "mail" and, separately, "music".
If the Mail or Music app icon is shown, it will also show (to the right of the app icon) the name of any folder that it has been moved to.
You can also tap on the icon from within the search results to open the app.
To relocate the icons:
http://help.apple.com/iphone/10/#/iph822ece7dd

Another option is to reset your app layout. This removes all folders, restores the original wallpaper and returns the Home screen and all apps to their original layout (third-party apps are listed after built-in apps):

Go to Settings > General > Reset, then tap Reset Home Screen Layout.

Under iOS 10.x, you may have removed the apps from your iPhone. If so, to add them back:

Open the App Store app > search for Mail and, separately Music > select Apple's app.
Or click on this link on your iPhone for Mail: https://appsto.re/gb/AFzdcb.i
Or this link for Music: https://appsto.re/gb/-Jzdcb.i
Add the apps back to your iPhone.

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Answer 2

mouseinahat Author

Level 1

8 points

Apr 27, 2017 5:57 AM in response to Jonathan UK

Thanks a lot! But the problem could actually be solved easily - one could always download (as I did) the mail and music apps from appstore, as they remain in iCloud. In my case the apps were deleted, not removed to any another location. Thanks any way!

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Answer 3

Jonathan UK

Level 10

164,021 points

Apr 27, 2017 5:59 AM in response to mouseinahat

See the final part of my previous reply.

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