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iphone stuck in headphones mode

My iPhone 6s Plus is stuck in headphones mode only when playing videos or music? I've tried the q-tip trick, blowing air out, putting it in rice I've also reset my phone several times, it still glitches when trying to play music or a video. I can make calls and the SPEAKERS WORK I can set a different ringtone and the sound will come out of the speakers, but when trying to play audio or listen to music it keeps saying headphones. I can't change the ringer volume cause it thinks I have headphones in. A small amount of water possibly got into my phone from it being near a water bottle but everything else acts completely fine, it's more of a software glitch than hardware I think. Any suggestions? Does my headphone socket need replacing?

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Posted on Apr 27, 2017 5:10 PM

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Question marked as Top-ranking reply

Posted on Apr 27, 2017 6:00 PM

Hi


With your iPhone stuck in headphone mode, Apple advises that you should contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

3 replies
Question marked as Top-ranking reply

Apr 27, 2017 6:00 PM in response to depressedbrokenphone

Hi


With your iPhone stuck in headphone mode, Apple advises that you should contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

iphone stuck in headphones mode

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