Hi,
I am having trouble clearing website data in Safari 10.1 (mac OS 10.12.4).
I am using Preferences - Privacy - Manage Website Data - Remove All.
Website data temporarily disappears but is then reloaded unchanged, leaving me unable to clear any website data.
The reason I need to do this is I am unable to login to HSBC until I have cleared my cache, as they have advised.
Any help would be greatly appreciated.
Thanks,
Michael
MacBook Pro with Retina display
How to remove caches, cookies, Databases and Local Storage?
1. Empty Caches
Safari > Preference > Advanced
Checkmark the box beside "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and click "Empty Caches" from the dropdown.
Do this twice.
2. Delete Cookies
Safari > Preferences > Privacy > Cookies and Website Data...:
Click the “Manage Website Data” button.
Remove all cookies except ones from Apple, your internet service provider and banks.
Quit Safari. Relaunch Safari holding the Shift key down.
Repeat the procedure again. Restart the Mac.
3. Safari > Preferences > Search > Smart Search Field > Enable Quick Website Search
Click the “Manage Websites “ button. Click “Remove All” button and then “Done”.
4. Delete Databases and Local Storage items
Backup your Mac.
Quit Safari.
Hold the Option key on the keyboard down and click the “Go”menu in the Finder menu bar.
Choose “Library” from the dropdown.
Scroll down the list.
Click open the Safari folder.
Scroll down the list and click open the “Databases” folder.
Click open the “IndexedDB folder”.
If you find the items there, right click and choose “Move to Trash”.
Scroll down the list and click open the “Local Storage” folder
Right click the items you want to remove and choose “Move to Trash”.
Restart your Mac, launch Safari holding the shift key on the keyboard and test.
iCloud syncing will restore some of this data.
You can temporarily disable iCloud syncing.
System Preferences > iCloud > Safari
Note: Evercookies are hard to remove. These cookies are capable of regenerating.
How to remove caches, cookies, Databases and Local Storage?
1. Empty Caches
Safari > Preference > Advanced
Checkmark the box beside "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and click "Empty Caches" from the dropdown.
Do this twice.
2. Delete Cookies
Safari > Preferences > Privacy > Cookies and Website Data...:
Click the “Manage Website Data” button.
Remove all cookies except ones from Apple, your internet service provider and banks.
Quit Safari. Relaunch Safari holding the Shift key down.
Repeat the procedure again. Restart the Mac.
3. Safari > Preferences > Search > Smart Search Field > Enable Quick Website Search
Click the “Manage Websites “ button. Click “Remove All” button and then “Done”.
4. Delete Databases and Local Storage items
Backup your Mac.
Quit Safari.
Hold the Option key on the keyboard down and click the “Go”menu in the Finder menu bar.
Choose “Library” from the dropdown.
Scroll down the list.
Click open the Safari folder.
Scroll down the list and click open the “Databases” folder.
Click open the “IndexedDB folder”.
If you find the items there, right click and choose “Move to Trash”.
Scroll down the list and click open the “Local Storage” folder
Right click the items you want to remove and choose “Move to Trash”.
Restart your Mac, launch Safari holding the shift key on the keyboard and test.
iCloud syncing will restore some of this data.
You can temporarily disable iCloud syncing.
System Preferences > iCloud > Safari
Note: Evercookies are hard to remove. These cookies are capable of regenerating.
Fantastic!
Thank you so much for your help. This solved my problem.
Have a great weekend.
As the 2nd article points out, they are capable of regenerating after deletion with files that go to many parts of the system.
Safari/Browsers – can’t delete cookies
Safari will not clear website data
