bluetooth connection to iphone not working

Question

Level 1

4 points

bluetooth connection to iphone not working

My iPhone 6 (10.3.1) won't connect to my MacBook Pro (10.11.6) - message from Mac is 'Network is unavailable' and from iPhone 'Connection Unsuccessful'. I manage to connect my iPad without problems, and iPhone is even nearer to MacBook, it managed to pair it again after i deleted all my bluetooth devices on my Mac but no connection is established. When i try from my iPhone, the phone appears twice in the Bluetooth list of the Bluetooth icon in the menu bar - the one says connected, the other not, then the connected one disappears shortly after. I can link my iPhone via bluetooth to my speakers and it works fine, just not to the MacBook nor my IPad. However, AirDrop works but i would like to use internet sharing using Bluetooth. Any suggestions appreciated.

iPhone 6, iOS 10.3.1

Posted on Apr 29, 2017 12:04 PM

Reply

Answer 1

Softdawg

Level 4

1,041 points

Apr 29, 2017 12:35 PM in response to Silke01

OK then, I can suggest: If you can't connect a Bluetooth accessory to your iPhone, iPad, or iPod touch - Apple Support or iOS: Supported Bluetooth profiles - Apple Support as well as Restart your iPhone, iPad, or iPod touch - Apple Support and if still having trouble then Contact Apple Support: https://getsupport.apple.com/ .Good Day!

Reply

Answer 2

Silke01 Author

Level 1

4 points

Apr 29, 2017 2:23 PM in response to Softdawg

i contacted Apple Support as i cannot link my iphone to my mac, speakers work fine with the iphone. We tried a couple of option, also via USB but can't see iphone, only via itunes directly. Updating Mac software now (although not that old) - will take probably a few days at this internet speed....

Reply

Answer 3

Silke01 Author

Level 1

4 points

Apr 30, 2017 7:11 AM in response to Silke01

After contacting Apple support, I upgraded my MacBook's software to latest Sierra. I can now connect my iPhone to the MacBook's network and use the internet. Bluetooth connection to the iPhone is apparently not intended (or native) - just very confusing that it allows to pair it but not connect it. Also bluetooth file-sharing doesn't work for same reasons but Airdrop does. Ipad connects fine via Bluetooth - so now it is more complicated for iphone....

Reply

Answer 4

Softdawg

Level 4

1,041 points

Apr 29, 2017 2:03 PM in response to Silke01

Set up and use third-party Bluetooth accessories - Apple Support

Reply

Answer 5

Silke01 Author

Level 1

4 points

Apr 29, 2017 12:52 PM in response to Softdawg

Hi, unfortunately still doesn't work, even after I deleted all bluetooth devices on all my devices beforehand. iPad works, iPhone doesn't although it pairs fine but no connection.

Reply