2010 27" iMac very slow to start up, 4 minutes, and generally running slowly

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Clean up: ⓘ

com.adobe.ARM.[...].plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found!

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServ ices.Agent.plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s

Executable not found!

2 orphan files found. [Clean up]

Run the report again and click [Clean up].

Here is my issue with my same mac

EtreCheck version: 3.4.4 (448)

Report generated 2017-09-12 16:53:35

Download EtreCheck from https://etrecheck.com

Runtime: 6:54

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: Computer is too slow

Hardware Information:ⓘ

iMac (27-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac11,3

1 2.8 GHz Intel Core i5 (i5) CPU: 4-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Handoff/Airdrop2: not supported

Wireless:
en1: 802.11 a/b/g/n

iCloud Quota: 1.87 TB available

Video Information:ⓘ

ATI Radeon HD 5750 - VRAM: 1024 MB

iMac 2560 x 1440

Disk Information:ⓘ

WDC WD1001FALS-40Y6A0 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) /
[Startup]: 999.35 GB (388.89 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted>
[Recovery]: 650 MB

HL-DT-STDVDRW
GA32N
()

USB Information:ⓘ

USB20Bus

hub_device

Apple Computer, Inc. IR Receiver

Apple Inc. Built-in iSight

USB20Bus

hub_device

HP Photosmart A710 series

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Apple Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

System Software:ⓘ

macOS Sierra
10.12.6 (16G29) - Time since boot: less than an hour

Gatekeeper:ⓘ

Mac App Store and identified developers

Clean up:ⓘ

com.adobe.ARM.[...].plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found!

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServ ices.Agent.plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s

Executable not found!

2 orphan files found. [Clean up]

Kernel Extensions:ⓘ

/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

/System/Library/Extensions

[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.0) [Lookup]

[not loaded] com.leapfrog.codeless.kext (2.0) [Lookup]

[not loaded] com.leapfrog.driver.LfConnectDriver (1.12.0 - SDK 10.10) [Lookup]

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 174 Apple tasks

[running] 101 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 35 Apple tasks

[loaded] 176 Apple tasks

[running] 107 Apple tasks

Launch Agents:ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[running] com.flipvideo.FlipShare.AutoRun.plist (? d8faaaae b1be4fe4 - installed 2011-04-08) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 2beaacf1 be93c7fb - installed 2017-05-16) [Lookup]

Launch Daemons:ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 e92009a9 - installed 2017-07-24) [Lookup]

[loaded] com.leapfrog.connect.authdaemon.plist (LeapFrog Enterprises, Inc. - installed 2017-05-18) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-05-07) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-08-30) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-08-21) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-07-02) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]

User Launch Agents:ⓘ

[failed] com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2012-03-15) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2010-11-14) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2010-12-09)

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

[running] com.leapfrog.connect.monitor.plist (LeapFrog Enterprises, Inc. - installed 2017-05-18) [Lookup]

[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 5fe0fad6 822dcff2 - installed 2017-08-09) [Lookup]

User Login Items:ⓘ

iTunesHelper Application - Hidden (Apple, Inc. - installed 2017-08-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

iCloud Drive Folder - Hidden

(~/Library/Mobile Documents/com~apple~CloudDocs)

Google Chrome Application - Hidden

(/Applications/Google Chrome.app)

Internet Plug-ins:ⓘ

JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-16) Check version

FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-09) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-08-07)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-29) [Lookup]

AdobePDFViewer: 17.012.20098 (installed 2017-08-29) [Lookup]

Flash Player: 26.0.0.151 (installed 2017-08-09) Outdated! Update

SharePointBrowserPlugin: 14.7.6 (installed 2017-08-09) [Lookup]

PepperFlashPlayer: 26.0.0.151 (installed 2017-08-09) [Lookup]

Unity Web Player: UnityPlayer version 4.5.0f6 (installed 2014-05-26) [Lookup]

Silverlight: 5.1.50428.0 (installed 2016-07-31) [Lookup]

iPhotoPhotocast: 7.0 (installed 2010-07-21)

3rd Party Preference Panes:ⓘ

Flash Player (installed 2017-07-24) [Lookup]

Java (installed 2017-05-16) [Lookup]

Time Machine:ⓘ

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 610.45 GB

Destinations:

Data [Network]

Total size: 3.00 TB

Total number of backups: 116

Oldest backup: 1/22/14, 6:21 AM

Last backup: 9/5/17, 7:48 PM

Size of backup disk: Excellent

Backup size 3.00 TB > (Disk size 999.35 GB X 3)

Top Processes by CPU:ⓘ

38%
storedownloadd

6%
kernel_task

4%
helpd

2%
WindowServer

2%
com.hp.devicemonitor

Top Processes by Memory:ⓘ

768 MB softwareupdated

468 MB kernel_task

128 MB Google Chrome Helper

113 MB assistant_service

112 MB Google Chrome

Top Processes by Network Use:ⓘ

Input Output Process name

457 MB 597 B storedownloadd

1 MB 191 KB mDNSResponder

192 KB 129 KB apsd

41 KB 7 KB netbiosd

6 KB 1 KB helpd

Top Processes by Energy Use:ⓘ

36.08 storedownloadd

4.36 WindowServer

3.28 mdworker

2.88 mdworker

Virtual Memory Information:ⓘ

823 MB Available RAM

19 MB Free RAM

3.20 GB
Used RAM

804 MB Cached files

5 MB Swap Used

Software installs:ⓘ

Microsoft AutoUpdate:
(installed 2017-08-21)

Adobe Acrobat Reader DC (17.012.20098):
(installed 2017-08-29)

Malwarebytes for Mac:
(installed 2017-08-30)

Microsoft Outlook for Mac:
(installed 2017-08-30)

Microsoft PowerPoint for Mac:
(installed 2017-08-30)

Microsoft Excel for Mac:
(installed 2017-08-30)

Microsoft OneNote for Mac:
(installed 2017-08-30)

Microsoft Word for Mac:
(installed 2017-08-30)

Install information may not be complete.

Diagnostics Information:ⓘ

2017-09-12 16:01:40 Last shutdown cause: 3 - Hard shutdown

Hi

David.

Its great to help you out with your query David.

If i have heard u correctly your trying to say that your imac takes 4 minutes to start.as well as its performance is slow.

No worries at all we will provide you Tshooting

Try to follow them.

1)Check the storage of your mac.

click on the apple logo on the top option of about this check if the storage is available.

2 There is an third party app the way it runs it is recommended for mac users.

its not an apple developed app but u can trust on it.

the website is (adwaremedic.com)

open this website. u can see antimalware for mac.

download the app from this website

once downloaded run the app scan the junk.

once it is completed. Note:dont empty the trash.

Click on apple logo then force quit all the apps except finder.

Restart your mac. and then empty the trash.

Check the prrformance no go

then remoove the junk manually.

1)open finder folder from dock then click on

"Go" from the menu bar you will find options like downloads,computers,home,pictures.

click on option key from your left side of the keyboard whick is just between control and command.

you will find library reflectingin that option "go"

press option key untill u see library reflecting between home and computer.

Once u see library option click on it.

it will directly take u to users library.

You will see options like accounts,Application script.

The files which you need to clear is.

1)Application Support.

2)Caches

3)Cookies

4)Saved application state

5)start up items

Note:Make sure your deleting only this files.

Uninstall Avast. It tends to interfere with the computer's operation while providing minimal to no benefit.

Avast

Avast Un-install

Uninstall Kapersky. Its tends to interfere with the computer's operation while providing minimal to no benefit.

Kapersky Uninstall

MacKeeper – Do Not Install

MacKeeper – Do Not Install (2) See SDW2001’s post

MacKeeper Removal

MacKeeper Removal

Thank you, Eric. I'll do just that.

You are welcome. If that doesn't help, start a new post with a new Etrecheck report.

Once your done deleting the files as posted before.

Make sure you forcequit all the apps and then restart your mac.

After which you need to empty the trash.

You will for sure see lot of improvement in you mac performance.

I have to say that the LeapFrog connect issues too quite a bit of digging to find EVERY single thing attached to it. It was so sneaky to install so many items in the Library/Extensions. Took me a long time.