Kernel task 100% cpu

Please post the EtreCheck output

<https://discussions.apple.com/docs/DOC-6174> or <https://etrecheck.com>

If, when trying to post the output, you get the error:

"The message contains invalid characters"

then try posting to PasteBin.com, and give us a pointer.

<http://pastebin.com/>

.

EtreCheck is a tool to help people on Apple Support Communities remotely debug problems with people’s computers. That can be a difficult task even when the machine is in front of you. Attempting it over an internet discussion forum is extremely difficult.

i got the same issues but my batery status says normal... here is etrecheck report if someone have a clue what can it be? I got this issue for about month, reinstalled everything, the coolers are almost always at high speed and kernel % goes up, help!

edit: forgot to paste it sry, here it is

EtreCheck version: 3.4 (420)

Report generated 2017-07-13 04:45:05

Download EtreCheck from https://etrecheck.com

Runtime: 10:16

Performance: Poor

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information: ⓘ

MacBook Pro (Retina, 15-inch, Mid 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,5

1 2.5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 359

Video Information: ⓘ

AMD Radeon R9 M370X - VRAM: 2048 MB

Color LCD 2880 x 1800

SyncMaster 1920 x 1080 @ 60 Hz

Intel Iris Pro - VRAM: 1536 MB

Disk Information: ⓘ

APPLE SSD SM0512G disk0: (500.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 349.36 GB

Recovery HD (disk0s3 - Journaled HFS+) /Volumes/Recovery HD [Recovery]: 650 MB (68 MB free)

BOOTCAMP (disk0s4 - UFSD_NTFS) /Volumes/BOOTCAMP : 149.58 GB (17.60 GB free)

(disk0s5) <not mounted> : 472 MB

USB Information: ⓘ

USB30Bus

Apple Inc. Apple Internal Keyboard / Trackpad

Broadcom Corp. Bluetooth USB Host Controller

COMPANY USB Device

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 349.00 GB (14.19 GB free) (Low!)

Encrypted AES-XTS Unlocked

Physical disk: disk0s2 349.36 GB Online

System Software: ⓘ

macOS Sierra 10.12.5 (16F73) - Time since boot: about 2 days

Gatekeeper: ⓘ

Anywhere [Fix Gatekeeper security]

Kernel Extensions: ⓘ

/Library/Extensions

[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11) [Lookup]

[loaded] com.intel.kext.intelhaxm (6.0.5 - SDK 10.9) [Lookup]

[loaded] com.orderedbytes.driver.ControllerMateFamily (4.6.0 - SDK 10.6) [Lookup]

[loaded] com.paragon-software.filesystems.ntfs (15.0.293 - SDK 10.10) [Lookup]

[not loaded] com.tascam.us1800.driver (3.25 - SDK 10.8) [Lookup]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.18-4 - SDK 10.11) [Lookup]

/Library/Extensions/ControllerMate.kext/Contents/PlugIns

[loaded] com.orderedbytes.driver.CMUSBDevices (4.6.0 - SDK 10.6) [Lookup]

[not loaded] com.orderedbytes.driver.CMUSBKeyboard (1.0 - SDK 10.6) [Lookup]

[not loaded] com.orderedbytes.driver.CMUSBPointer (1.0 - SDK 10.6) [Lookup]

/System/Library/Extensions

[not loaded] com.apogee.driver.ApogeeUSBGIOAudio (1.0.0) [Lookup]

[loaded] com.corel.painter.PainterAudioDriver (1.0 - SDK 10.9) [Lookup]

[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.3.6-6 - SDK 10.9) [Lookup]

System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 158 Apple tasks

[running] 117 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 39 Apple tasks

[loaded] 167 Apple tasks

[running] 111 Apple tasks

Launch Agents: ⓘ

[loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.SL.plist (SOUND RADIX LTD - installed 2015-10-04) [Lookup]

[loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperAgent.plist (SOUND RADIX LTD - installed 2015-10-04) [Lookup]

[loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.SL.plist (SOUND RADIX LTD - installed 2015-10-04) [Lookup]

[loaded] 9ZTHPRB4MV.com.soundradix.TTLWrapperSandbox.plist (SOUND RADIX LTD - installed 2015-10-04) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? a203f08d be93c7fb - installed 2017-04-22) [Lookup]

[loaded] com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 - installed 2017-05-22) [Lookup]

[running] com.paragon-software.ntfs.notification-agent.plist (Paragon Software GmbH - installed 2017-07-08) [Lookup]

[loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2017-05-22) [Lookup]

[running] com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2016-12-04) [Lookup]

[running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2016-10-30) [Lookup]

Launch Daemons: ⓘ

[running] com.MacRemover.Remover.DaemonServer.plist (AngularTech Inc. - installed 2017-05-16) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 18a4fa69 - installed 2017-06-23) [Lookup]

[loaded] com.intel.haxm.plist (Shell Script 42f307e7 - installed 2016-11-17) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]

[running] com.paragon-software.installer.plist (Paragon Software GmbH - installed 2017-03-03) [Lookup]

[loaded] com.paragon-software.ntfs.loader.plist (Apple, Inc. - installed 2017-04-29)

[running] com.paragon-software.ntfsd.plist (Paragon Software GmbH - installed 2017-02-16) [Lookup]

[loaded] com.quadro.QuadroInstaller.HelperTool2.plist (Actions s.r.l. - installed 2017-02-27) [Lookup]

[running] com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2016-12-04) [Lookup]

[loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2017-04-29)

User Launch Agents: ⓘ

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-06-28) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]

[loaded] com.valvesoftware.steamclean.plist (? 1ba9de1b f03ac3b1 - installed 2017-06-23) [Lookup]

User Login Items: ⓘ

Dropbox Application

(/Applications/Dropbox.app)

Google Drive Application

(/Applications/Google Drive.app)

Internet Plug-ins: ⓘ

FlashPlayer-10.6: 26.0.0.137 (installed 2017-07-12) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-04-29)

Flash Player: 26.0.0.137 (installed 2017-07-12) [Lookup]

Scorch: Unknown (installed 2015-10-30) [Lookup]

Unity Web Player: UnityPlayer version 5.3.5f1 (installed 2016-06-08) [Lookup]

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2016-10-11) [Lookup]

JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-07-08) Check version

Safari Extensions: ⓘ

[disabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2016-12-21)

Audio Plug-ins: ⓘ

TASCAM_US1800: Unknown (installed 2016-10-04) [Lookup]

Hear: 1.2.1 (installed 2016-06-24) [Lookup]

3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-06-23) [Lookup]

WacomTablet (installed 2016-10-11) [Lookup]

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

16% WindowServer

16% Logic Pro X

16% kernel_task

15% Activity Monitor

12% coreaudiod

Top Processes by Memory: ⓘ

1.52 GB kernel_task

723 MB com.apple.WebKit.WebContent

711 MB Logic Pro X

292 MB com.apple.WebKit.WebContent

230 MB Safari

Top Processes by Network Use: ⓘ

Input Output Process name

2 MB 1.45 GB Dropbox

643 KB 623 KB mDNSResponder

317 KB 260 KB com.apple.WebKit.Networking

76 KB 50 KB netbiosd

24 KB 69 KB apsd

Top Processes by Energy Use: ⓘ

25.60 WindowServer

12.00 com.apple.WebKit.WebContent

11.70 Logic Pro X

11.20 coreaudiod

Virtual Memory Information: ⓘ

9.21 GB Available RAM

5.78 GB Free RAM

6.79 GB Used RAM

3.43 GB Cached files

382 MB Swap Used

Software installs: ⓘ

Adobe Flash Player: (installed 2017-06-13)

Adobe Flash Player: (installed 2017-06-16)

product: (installed 2017-06-28)

product: (installed 2017-07-08)

Adobe Flash Player: (installed 2017-07-12)

Install information may not be complete.

Diagnostics Information: ⓘ

2017-07-12 10:24:30 Finder.app High CPU use [Open] [Details]

2017-07-12 10:21:28 YouTube to MP3.app Hang [Open]

2017-07-12 10:21:28 Viber.app Hang [Open]

2017-07-12 07:48:14 Dropbox.app High CPU use [Open] [Details]

Files deleted by EtreCheck: ⓘ

2017-07-08 19:50:28 - ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist - Unknown

2017-07-08 19:50:33 - /Library/LaunchAgents/com.orderedbytes.ControllerMateHelper.plist - Unknown

2017-07-08 19:50:33 - /Library/LaunchAgents/com.paragon-software.ntfs.automount.plist - Unknown

2017-07-11 05:35:08 - ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist - Unknown

2017-07-11 05:35:16 - /Library/LaunchAgents/com.orderedbytes.ControllerMateHelper.plist - Unknown

2017-07-11 05:35:16 - /Library/LaunchAgents/com.paragon-software.ntfs.automount.plist - Unknown

Adobe Creative Cloud LaunchAgent is failing to load and Creative Cloud is crashing. Uninstall it for now and test.

Also boot into Recovery (command-r) and Run Disk Utility > First Aid on your hard drive and let us know what it reports.

I didn't notice the Intego Backup before. I think this may be part or all of the problem. It may be conflicting with Time Machine/Time Capsule. It's just a guess but might be worthwhile checking without it.

Hello Dbpieter,

This heavy kernel_task usage is failsafe cooling strategy for the operating system. If the operating system thinks the machine is running too hot, it will fake a super-heavy kernel_task usage to slow down all of the other processes.

Your problem is almost certainly related to the battery. The low-level diagnostics that EtreCheck runs are reporting that your battery should be replaced. And yet you have only 79 cycles. And yet this is a 2011 machine. None of that adds up. I suggest you turn off your machine and take it to an Authorized Apple Service Centre as soon as possible.

etresoft

Battery: Health = Replace Now - Cycle count = 79

etresoft,

Would it be possible for "Replce Now" to be output in "Red" ? Assuming the confidence level of this bit of information is high enough.

I blew right past that. I confess that there are a lot of things in an EtreCheck report that I do not read in detail. I look for specific personal hot buttons, and only occasionally go over the entire report line-by-line.

BobHarris wrote:

etresoft

Battery: Health = Replace Now - Cycle count = 79

etresoft,

Would it be possible for "Replce Now" to be output in "Red" ?

Blew past it too! +1 for putting it in red.

etresoft wrote:

Sure. I just added a github issue for it.

I truly appreciate EtreCheck, and I've tried to demonstrate this with more than just words over at your web site.

Generally I "Gush" at you (and "Whine") via your web site, but sometimes it needs to be said in public.

So thank you again for all the work you put into EtreCheck.

Dbpieter wrote:

i read i could keep using the system (and battery would deteriorate further).

Hopefully you didn't read that here. We have come a long way from the days of hand-held devices powered by two AA batteries. If there is a problem in the power circuitry of anything smartphone-sized or bigger, an explosion or fire could result. Don't take chances when it comes to power. Or if you do, make sure you have good fire and life insurance.

But you say you do not have a battery problem, and the original post was using a 3rd party battery, and when they replaced the battery their problem went away.

So are you using a 3rd party battery?

If not, then you have a totally different problem, and should start a new post, as suggested by Csound1

The people helping here are all volunteers. They are not paid. They get to pick and choose what they do and do not respond to. Just as you can choose to take or ignore advice given.

Sure. I just added a github issue for it.