why does my iphone keep dropping my wifi connection at home

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why does my iphone keep dropping my wifi connection at home

I have an iPhone 6 with 10.3.1. Over the past month (I'm guessing) I've noticed that my phone keeps dropping wifi connection at home. Then I have a hard time reconnecting - it doesn't seem to recognize my password & keeps prompting me to re-enter it. I've tried turning my phone off. Any other suggestions?!

Posted on Apr 30, 2017 7:40 AM

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Answer 1

sterling r

Community Specialist

May 1, 2017 9:35 AM in response to AhMoi

Hello AhMoi,

Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are having issues with Wi-Fi and your iPhone on your home network. To help resolve this issue, please follow the steps in these articles, including making sure your Wi-Fi router has the recommended settings and you eliminate possible sources of Wi-Fi interference.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Recommended settings for Wi-Fi routers and access points
Potential sources of Wi-Fi and Bluetooth interference

Cheers!

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Answer 2

May 1, 2017 10:03 AM in response to AhMoi

Hi,

try turning off either 5Ghz or 2,4Ghz if you have them both activated as a wifi network in your router.. Also, try to select another channel for the network.

BR,

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