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Safari preferences default search engine instantly switches back to Yahoo.

On my Mac it is impossible to set the default search engine in Safari preferences from Yahoo back to Google. It instantly switches back to Yahoo. This means that all searches in the URL bar default to Yahoo. How can I get my Safari back to default Google search?


The reason for this behaviour: I have caught adware for Safari by downloading the Vuze torrent client about a week ago. I noted my mistake and deleted all Safari extension that had been installed. This did not solve the problem. Then I installed a virus scanner and performed a full scan. It actually found adware and I deleted it. Still no cure. Then I resetted the Safari browser by deleting preferences according to section 11 in this guide: http://www.hawkdive.com/2016/03/how-to-reinstall-safari-on-my-mac.html

Still no cure. I also set the NSPreferredWebServices setting back to Goole using "defaults write" command by Terminal. Other users on my Mac do not experience this problem. So I suppose it must be something in my user context.

I cannot find the setting or the piece of adware that is still instantly reversing my Safari browser search engine back to Yahoo. Any help would be very much appreciated.

I am running Safari Version 10.1 (12603.1.30.0.34) on Sierra 10.12.4

iMac (27-inch, Late 2012), macOS Sierra (10.12.4), null

Posted on May 1, 2017 2:02 AM

Reply
Question marked as Best reply

Posted on May 23, 2017 10:11 AM

Finally I found the solution. On my mac os x (sierra) and Safari version the default search engine obviously is no longer set in the preferences

User uploaded file

Instead it is set by clicking on the search icon directly in the url bar of Safari:

User uploaded file

Here the setting stays at what I selected.

Thanks for all replies. They helped me get better control of adware anyway.

10 replies
Question marked as Best reply

May 23, 2017 10:11 AM in response to Gornet

Finally I found the solution. On my mac os x (sierra) and Safari version the default search engine obviously is no longer set in the preferences

User uploaded file

Instead it is set by clicking on the search icon directly in the url bar of Safari:

User uploaded file

Here the setting stays at what I selected.

Thanks for all replies. They helped me get better control of adware anyway.

May 1, 2017 10:43 AM in response to dominic23

Thank you dominic23 for your reply. Nothing helped. I did the EtreCheck an here is the report:

EtreCheck version: 3.2.2 (362)

Report generated 2017-05-01 19:36:43

Download EtreCheck from https://etrecheck.com

Runtime: 1:42

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Other problem

Description:

Safari default search engine keeps switching back to Yahoo.


Hardware Information:

iMac (27-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac13,2

1 3,4 GHz Intel Core i7 (i7-3770) CPU: 4-core

32 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

8 GB DDR3 1600 MHz ok

BANK 1/DIMM1

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: Unknown

Video Information:

NVIDIA GeForce GTX 680MX - VRAM: 2048 MB

iMac 2560 x 1440


System Software:

macOS Sierra 10.12.4 (16E195) - Time since boot: about 10 hours


Disk Information:

APPLE HDD ST3000DM001 disk1 : (3 TB) (Rotational)

[Show SMART report]

EFI (disk1s1) <not mounted> : 210 MB

Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk1s4) /Volumes/BOOTCAMP : 205.00 GB (96.10 GB free)

Boot OS X (disk1s6) <not mounted> : 134 MB

Macintosh HD (disk2) / [Startup]: 2.90 TB (2.10 TB free)

Core Storage: disk0s2 120.99 GB Online

Core Storage: disk1s2 1.99 TB Online

Core Storage: disk1s5 801.44 GB Online

Macintosh HD (disk2) / [Startup]: 2.90 TB (2.10 TB free)

Core Storage: disk0s2 120.99 GB Online

Core Storage: disk1s2 1.99 TB Online

Core Storage: disk1s5 801.44 GB Online


APPLE SSD SM128E disk0 : (121,33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Boot OS X (disk0s3) <not mounted> : 134 MB

Macintosh HD (disk2) / [Startup]: 2.90 TB (2.10 TB free)

Core Storage: disk0s2 120.99 GB Online

Core Storage: disk1s2 1.99 TB Online

Core Storage: disk1s5 801.44 GB Online


USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Keyboard Hub

Logitech USB Optical Mouse

Apple Inc. Apple Keyboard

LaCie d2 quadra (button)

HP Deskjet 3070 B611 series


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/hosts - Count: 1


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Application Support/VirtualBox

[not loaded] org.virtualbox.kext.VBoxDrv (4.3.6 - 2014-12-12) [Lookup]

[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.6 - 2014-12-12) [Lookup]

[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.6 - 2014-12-12) [Lookup]

[not loaded] org.virtualbox.kext.VBoxUSB (4.3.6 - 2014-12-12) [Lookup]


/Library/Extensions

[loaded] com.kaspersky.kext.klif (3.4.4a33 - 2017-05-01) [Lookup]

[loaded] com.kaspersky.nke (2.1.0 - 2017-05-01) [Lookup]


/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.2.1 - 2017-04-24) [Lookup]

[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.8 - 2017-04-24) [Lookup]

[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.8 - 2017-04-24) [Lookup]

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2017-04-24) [Lookup]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 176 Apple tasks

[running] 99 Apple tasks


System Launch Daemons:

[not loaded] 42 Apple tasks

[loaded] 174 Apple tasks

[running] 103 Apple tasks


Launch Agents:

[running] com.citrix.AuthManager_Mac.plist (2014-12-12) [Lookup]

[running] com.citrix.ReceiverHelper.plist (2014-12-12) [Lookup]

[running] com.citrix.ServiceRecords.plist (2014-12-12) [Lookup]

[loaded] com.google.keystone.agent.plist ✔︎ (2017-03-29) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (2016-09-10) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist ✔︎ (2016-10-29) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist ✔︎ (2016-09-19) [Lookup]

[loaded] de.devolo.networkservice.notify.plist ✔︎ (2016-12-28) [Lookup]


Launch Daemons:

[not loaded] at.mquadr.M2DashboardHelper.plist (2010-09-15) [Lookup]

[loaded] com.adobe.fpsaud.plist (2017-04-17) [Lookup]

[loaded] com.google.keystone.daemon.plist ✔︎ (2017-04-18) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist ✔︎ (2017-04-23) [Lookup]

[running] com.microsoft.autoupdate.helper.plist ✔︎ (2016-12-17) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist ✔︎ (2015-12-06) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist § (2016-06-22) [Lookup]

[loaded] com.teamviewer.Helper.plist ✔︎ (2016-09-19) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist ✔︎ (2016-10-29) [Lookup]

[running] de.devolo.networkservice.plist ✔︎ (2016-12-28) [Lookup]

[not loaded] org.virtualbox.startup.plist § (2014-01-19) [Lookup]


User Launch Agents:

[loaded] com.adobe.ARM.[...].plist (2017-01-28) [Lookup]

[loaded] com.valvesoftware.steamclean.plist (2017-05-01) [Lookup]

[not loaded] org.virtualbox.vboxwebsrv.plist (2017-05-01) [Lookup]


User Login Items:

xGestures Programm

(~/Library/PreferencePanes/xGestures.prefPane/Contents/Resources/xGestures.app)

AirPort-Basisstation-Agent Programm

(/System/Library/CoreServices/AirPort Base Station Agent.app)

Google Drive Programm

(/Applications/Google Drive.app)

TomTomHOMERunner Programm - Hidden

(~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)

Xmarks for Safari Programm

(/Applications/Xmarks for Safari.app)


Internet Plug-ins:

JavaAppletPlugin: Java 8 Update 101 build 13 (2017-03-20) Check version

FlashPlayer-10.6: 25.0.0.163 - SDK 10.9 (2017-04-22) [Lookup]

QuickTime Plugin: 7.7.3 (2017-04-24)

AdobePDFViewerNPAPI: 11.0.19 - SDK 10.6 (2017-01-28) [Lookup]

AdobePDFViewer: 11.0.19 - SDK 10.6 (2017-01-28) [Lookup]

Flash Player: 25.0.0.163 - SDK 10.9 (2017-04-22) [Lookup]

CitrixICAClientPlugIn: 11.8.2 - SDK 10.7 (2013-10-23) [Lookup]

Silverlight: 4.0.60531.0 (2011-10-17) [Lookup]

DirectorShockwave: 12.1.5r155 - SDK 10.6 (2014-12-11) [Lookup]

iPhotoPhotocast: 7.0 - SDK 10.7 (2012-04-01)


User internet Plug-ins:

WebEx64: 1.0 - SDK 10.6 (2014-04-25) [Lookup]


3rd Party Preference Panes:

Flash Player (2017-04-17) [Lookup]

Java (2016-09-10) [Lookup]

MacFUSE (2010-10-10) [Lookup]

xGestures (2009-11-04) [Lookup]

Xmarks for Safari (2015-05-01) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 2.90 TB Disk used: 800.91 GB

Destinations:

backup [Local]

Total size: 999.86 GB

Total number of backups: 36

Oldest backup: 31.08.16, 20:16

Last backup: 01.05.17, 18:45

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 800.91 GB X 3)


Top Processes by CPU:

101% com.apple.WebKit.WebContent(5)

3% Safari

2% WindowServer

2% fontd

1% kernel_task


Top Processes by Memory:

1.47 GB kernel_task

754 MB com.apple.WebKit.WebContent(5)

393 MB mds_stores

197 MB Google Drive

197 MB softwareupdated


Virtual Memory Information:

26.55 GB Available RAM

20.76 GB Free RAM

5.45 GB Used RAM

5.80 GB Cached files

0 B Swap Used


Diagnostics Information:

2017-05-01 09:30:37 /Library/Logs/DiagnosticReports/at.mquadr.M2DashboardHelper_2017-05-01-093037_[ redacted].crash

/Library/Application Support/mquadr.at/*/at.mquadr.M2DashboardHelper

Application Specific Information:

dyld: launch, running initializers

/usr/lib/libSystem.B.dylib

2017-05-01 09:30:30 Self test - passed

2017-04-30 20:53:17 ~/Library/Logs/DiagnosticReports/Sailaway_2017-04-30-205317_[redacted].crash

unity.Orbcreation BV.Sailaway - /Users/[redacted]/Library/Application Support/Steam/*/Sailaway.app/Contents/MacOS/Sailaway

Application Specific Information:

abort() called

2017-04-30 20:50:18 ~/Library/Logs/DiagnosticReports/Sailaway_2017-04-30-205018_[redacted].crash

Application Specific Information:

abort() called

2017-04-30 20:37:50 /Library/Logs/DiagnosticReports/at.mquadr.M2DashboardHelper_2017-04-30-203750_[ redacted].crash

Application Specific Information:

dyld: launch, running initializers

/usr/lib/libSystem.B.dylib

2017-04-30 10:47:16 /Library/Logs/DiagnosticReports/at.mquadr.M2DashboardHelper_2017-04-30-104716_[ redacted].crash

Application Specific Information:

dyld: launch, running initializers

/usr/lib/libSystem.B.dylib

2017-04-30 09:31:11 /Library/Logs/DiagnosticReports/at.mquadr.M2DashboardHelper_2017-04-30-093111_[ redacted].crash

Application Specific Information:

dyld: launch, running initializers

/usr/lib/libSystem.B.dylib

2017-04-28 21:25:07 ~/Library/Logs/DiagnosticReports/Sailaway_2017-04-28-212507_[redacted].crash

Application Specific Information:

abort() called

2017-04-28 20:50:55 /Library/Logs/DiagnosticReports/at.mquadr.M2DashboardHelper_2017-04-28-205055_[ redacted].crash

Application Specific Information:

dyld: launch, running initializers

/usr/lib/libSystem.B.dylib

May 7, 2017 2:43 AM in response to Gornet

You wrote : Then I installed a virus scanner and performed a full scan.

The anti virus could have deleted some important files , click on finder > Go > Computer > Macintosh HD > Library > Caches > select all contents of it and move to trash .


In the user library : macOS Sierra: Library folder find folders > Caches , Cookies , Saved application state , Safari select all contents and move to trash , restart and empty the trash .

Manual method to search for malware is difficult you can use : http://www.etrecheck.com/

As you already did and , the finest solution is take up back of all data , erase the hard drive and install the operating system .

May 1, 2017 11:50 PM in response to Gornet

1. Use Malwarebytes Anti-Malware for Mac to remove adware/malware.


https://www.malwarebytes.org/antimalware/mac/


Download, install , open, and run it by clicking “Scan” button to remove adware.

Once done, quit Malwarebytes Anti-Malware.


2. Disable Extensions if any and test.


Safari > Preferences > Extensions

Select and disable all extensions and test.

Enable Extensions one by one and test.

To uninstall any extension, select it and click the “Uninstall” button.


3. Safari > Preferences > Search > Search engine:

Select your preferred search engine.

4. Reset the home page.

Visit the site you want it to be the Home page

Safari > Preferences > General > Homepage

Click the button “Set to Current Page” button.


5. Restart your Mac.


6. If this doesn’t help, please run EtreCheck and post the report here.

https://etrecheck.com

Click”Download EtreCheck” button, open Downloads folder, click on it to open, and then select ”Open”.

Click on the bouncing EtreCheck icon in the Dock.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

Paste it when you reply.

May 1, 2017 2:24 PM in response to Gornet

Uninstall Kapersky. Its tends to interfere with the computer's operation while providing minimal to no benefit.


Kapersky Uninstall

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit the application.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.


Thanks to leonie for some information con

May 2, 2017 4:14 AM in response to Eric Root

Hi Eric,

Thank you for your suggestion. I already had unistalled Kaspersky prior to creating the EtreCheck log. I did this using the uninstall tool. There is still this kernel extension left. I wonder how I could remove the kernel extension manually.

Anyhow I will follow up with what happens after removing com.apple.systempreferences.plist.

brgds

Gornet

May 7, 2017 12:48 AM in response to Gornet

Unfortunately, I see no adware or other threats installed on your system. I say unfortunately because that would be an easy fix.


Many adware installers change the home page setting. On the system you're running, though, the home page setting is stored in some magical, inaccessible keychain-related storage, rather than in the Safari preferences as used to be the case. (Ironically, this was probably done to prevent malicious software from manipulating the home page setting, but such software has found ways to continue doing it.)


This means that, if your home page setting has been changed and is now stuck, I don't know what to do to force the home page setting to reset to defaults. You should contact Apple for help with this, and will likely need to escalate your case, as I seriously doubt that any entry-level techs will have any idea how to fix this.

Safari preferences default search engine instantly switches back to Yahoo.

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