When moving from android to ios via migration s/w from apple the wifi gets turned off when pressing restore from android , and both device appears to show "preparing to move" for a long time, is this normal ?
iPhone 7 Plus, iOS 10.3.1
If you need help with the transfer
If you have issues moving your content, there are a couple of things that you can check:
- Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
- On your Android device, turn off apps or settings that might affect your Wi-Fi connection. For example, turn off features like the Sprint Connections Optimizer or the Smart Network Switch. Then try again.
- Restart both of your devices and try again.
- On your Android device, turn off your cellular data connection. Then try the transfer again.
If you need help with the transfer
If you have issues moving your content, there are a couple of things that you can check:
- Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
- On your Android device, turn off apps or settings that might affect your Wi-Fi connection. For example, turn off features like the Sprint Connections Optimizer or the Smart Network Switch. Then try again.
- Restart both of your devices and try again.
- On your Android device, turn off your cellular data connection. Then try the transfer again.
Thank you, the transfer was succesful, the wifi seemed to be turned off but it actually was not and the transfer went smoothly.
Thanks for the advise !!
Wifi connection gets disconnected when android restoration begins
