Go back to where you purchased them and exchange them.
My beats wireless solo 3 shows all light and indicates that they are fully charged but when I take them off the charger they won't turn on
8 replies
Mine won't turn on or charge - there are no lights that come on when I try to reset - please help! I have had them for 2 days...
I had the same issue with my week old Beats Solo 3. I ended up returning them for a new pair.
When I hold it for more than 10 seconds none of my lights turn on the time my lights turn on are when I plug my Solos into charge.
Hello Drew26626,
Welcome to Apple Support Communities.
I understand that you are having an issue with your Beats wireless Solo3. I use my Beats all the time, and I know how important it is to have your headphones working and, I'm here to help.
If Beats are unable to power on let's try a reset.
I have included a great link for Beats support.
Welcome to Beats Support
If you are still having issues, please let us know.
Have a great day!
Welcome to Apple Support Communities.
I understand that you are having an issue with your Beats wireless Solo3. I use my Beats all the time, and I know how important it is to have your headphones working and, I'm here to help.
If Beats are unable to power on let's try a reset.
Set up and use your Solo3 Wireless headphonesHold down these two buttons for 10 seconds:
Power button
Volume down (-) button
When the Fuel Gauge flashes, release the buttons. Your headphones are now reset and ready to be set up with your devices again.
I have included a great link for Beats support.
Welcome to Beats Support
If you are still having issues, please let us know.
Have a great day!
Same here
Same
Same
my beats wireless solo3 wont turn on