MacBook Pro Battery has swollen

Hello everyone,

Yesterday I discovered that the battery of my 2011 13" MacBook Pro had swollen and had broken the trackpad from within.

Today I went to an Apple Store looking for a solution and I have been told that the computer is discontinued and that they do not have the parts for the repair nor assume the costs.

It seems incredible to me that a company like Apple doesn't assume any responsability for a factory defect as the battery swells, mainly on a device like the 2011 MacBook Pro that is made with a single piece of aluminum that block the users from removing the battery in cases like this.

I am now with a computer that is only 5 years old, with the battery and the trackpad disabled as a result of the malfunction of the battery that, due to the design of the product, has damaged other components of the computer without doing anything to prevent it, and of which Apple idoesn't assume any responsability.

I would like to know if someone has been in the same case and how it was solved.

Thank you all.

MacBook Pro, iOS 10.3.1

Posted on May 2, 2017 12:34 PM

Posted on Nov 27, 2017 4:28 PM

Yes all batteries will eventually fail, but what you seem to have missed in the op is that the battery malfunctioned and damaged Martibirrich's laptop in the process. This is the salient point. Or do you consider that any battery caused damaged on any portable device acceptable. I know that that would not be acceptable to any users of cordless tools, cameras, or any myriad of other devices, so I don't see why it should be any different for Macbooks.

I have the same problem, but as of yet the swelling is only impinging on my ability to use my trackpad. The apple rep at the Montréal downtown Apple Store informed me that as there was no damage to my laptop that they would not replace my battery free of charge. However, should there bee any damage, the repairs and replacement costs would then be borne by Apple.

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