Watch makes no sound on notifications..
Haptics works fine; alert volume set to full on and the silent mode is switched off. Any ideas?
Apple Watch, watchOS 3.2
Hi
If your Apple Watch is not delivering notification alerts as expected, the following steps may help:
If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:
- Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
- Update the software on your Apple Watch - Apple Support
In addition to the settings that you have already checked, also:
Check that Theatre Mode is not enabled on your Apple Watch:
- When viewing the time on your watch, swipe up to open Control Centre.
- Tap the Theatre Mode button to toggle the setting on / off.
- https://help.apple.com/watch/#/apddfca28d21
Check that Do Not Disturb mode is not enabled on your Apple Watch:
- When viewing the time on your watch, swipe up to open Control Centre.
- Tap the Do Not Disturb button (crescent moon icon) to toggle the setting on / off.
Confirm directly on your Apple Watch that Silent Mode is not enabled:
- When viewing the time on your watch: swipe up on the screen to open Control Centre > check whether Silent Mode (button with a crossed out bell icon) is enabled.
Check the notification settings for affected apps. For example:
- On your iPhone, in the Watch app, go to: My Watch > Messages:
- Perhaps choose Custom and check - under Alerts - that Show Alerts, Sound and Haptic are each enabled.
- On your iPhone, in the Watch app, go to: My Watch > Phone:
- Perhaps choose Custom and check that all desired options are enabled, including Sound and Haptic under the Ringtone heading.
- On your iPhone, in the Watch app, go to: My Watch > Mail:
- Perhaps choose Custom and check, under Alerts, that Show Alerts is enabled.
- Tap on your email account (eg iCloud) > check that Show Alerts from iCloud (for example) is enabled > check that Sound and Haptic are both enabled.
If the issue persists, the following further steps may help:
Close the Watch app and restart both your iPhone and your Apple Watch:
- On your iPhone: double-click the Home button, then swipe up on the Watch app preview.
- Turn both devices off together, then restart your iPhone first:
Unpair and re-pair your watch:
- The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app. Choose to Restore from Backup during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
- Unpair your Apple Watch and iPhone - Apple Support
- Set up your Apple Watch - Apple Support
