Hi,
Some of the keys on my external Apple keyboard aren't responding: mainly the space bar and back space.
I tried looking at the Keyboard viewer but... I don't seem to have one:
Grateful for any help!
null-OTHER, macOS Sierra (10.12.4)
Steps for a wireless keyboard
First, make sure Bluetooth is turned on on your Mac. Then follow these steps on your keyboard:
- Make sure that your keyboard is turned on. If you have a Magic Keyboard, slide the power switch on the back of the keyboard to turn it on (green is visible when the keyboard is on). If you have an Apple Wireless Keyboard (late 2015 or earlier), press the power button on the right side of the keyboard. The green LED on the upper right side of the keyboard briefly lights up.
- Verify that the keyboard is connected by pressing the Caps Lock key. If the keyboard is connected to your system, the Caps Lock light turns on when you press it.
- Read about setting up your Apple wireless devices to make sure that the device is set up correctly.
- Make sure that your keyboard has power. Check the battery level in the Bluetooth menu
at the top of your screen. If power is low, recharge your Magic Keyboard or replace the batteries in your Apple Wireless Keyboard.
- Check the keys by typing in an app like Notes or TextEdit.
If your keyboard doesn't work over Bluetooth after trying these steps, your keyboard might need to be replaced.
Try resetting the NVRAM.
Barry
Bluetooth keyboard keys not responding
