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User profile for user: mikeyyymike
mikeyyymike Author
User level: Level 1
12 points

i can't download or update an app because it keeps saying "apple id has been disabled". I have change my password and security questions and even updated my phone, but it still says that. How do i fix this?

i can't download or update an app because it keeps saying "apple id has been disabled". I have change my password and security questions and even updated my phone, but it still says that. How do i fix this?

Posted on May 4, 2017 6:22 PM

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User profile for user: Jonathan UK
Jonathan UK
User level: Level 10
163,775 points

Posted on May 4, 2017 6:27 PM

Hi


Follow the instructions here, including under "Learn more" and contacting Apple Support via the link in the article if necessary:


If your Apple ID is locked or disabled - Apple Support

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i can't download or update an app because it keeps saying "apple id has been disabled". I have change my password and security questions and even updated my phone, but it still says that. How do i fix this?

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