My usb hub is no longer working after updating my apple mini to OSX 10.12.4
I tried to plug it to different USB ports it still does not work.
Mac mini, macOS Sierra (10.12.4)
I finally found the solution: I disinstalled the software "Logitech Options" and my USB hub is detected again!
I installed the Logitech software since I am using a logitech keyboard but the keyboard is perfectly detected also without such software.
Thanks for your time BDAqua!
The System report shows two USB2 bus and one USB3 bus. The USB3 bus lists all the usb devices connected to the MAC but not my USB HUB which apparently is not detected.
To be sure, i tested my USB hub on one MS Windows PC and it works perfectly.
This is the report obtained from the console with the command system_profiler SPUSBDataType:
USB:
USB 2.0 Bus:
Host Controller Driver: AppleUSBEHCIPCI
PCI Device ID: 0x1e26
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
Hub:
Product ID: 0x0024
Vendor ID: 0x8087 (Intel Corporation)
Version: 0.00
Speed: Up to 480 Mb/sec
Location ID: 0x1d100000 / 1
Current Available (mA): 500
Current Required (mA): 0
Extra Operating Current (mA): 0
Built-In: Yes
Hub:
Product ID: 0x2512
Vendor ID: 0x0424 (SMSC)
Version: b.b3
Speed: Up to 480 Mb/sec
Location ID: 0x1d180000 / 2
Current Available (mA): 500
Current Required (mA): 2
Extra Operating Current (mA): 0
Built-In: Yes
IR Receiver:
Product ID: 0x8242
Vendor ID: 0x05ac (Apple Inc.)
Version: 1.00
Speed: Up to 1.5 Mb/sec
Manufacturer: Apple, Inc.
Location ID: 0x1d182000 / 4
Current Available (mA): 500
Current Required (mA): 100
Extra Operating Current (mA): 0
Built-In: Yes
BRCM20702 Hub:
Product ID: 0x4500
Vendor ID: 0x0a5c (Broadcom Corp.)
Version: 1.00
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0x1d181000 / 3
Current Available (mA): 500
Current Required (mA): 94
Extra Operating Current (mA): 0
Built-In: Yes
Bluetooth USB Host Controller:
Product ID: 0x828a
Vendor ID: 0x05ac (Apple Inc.)
Version: 1.37
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0x1d181300 / 7
Current Available (mA): 500
Current Required (mA): 0
Extra Operating Current (mA): 0
Built-In: Yes
USB 2.0 Bus:
Host Controller Driver: AppleUSBEHCIPCI
PCI Device ID: 0x1e2d
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
Hub:
Product ID: 0x0024
Vendor ID: 0x8087 (Intel Corporation)
Version: 0.00
Speed: Up to 480 Mb/sec
Location ID: 0x1a100000 / 1
Current Available (mA): 500
Current Required (mA): 0
Extra Operating Current (mA): 0
Built-In: Yes
USB 3.0 Bus:
Host Controller Driver: AppleUSBXHCIPPT
PCI Device ID: 0x1e31
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
Miscellaneous Device:
Product ID: 0x0819
Vendor ID: 0x046d (Logitech Inc.)
Version: 0.10
Serial Number: 6449CEC0
Speed: Up to 480 Mb/sec
Location ID: 0x14300000 / 3
Current Available (mA): 500
Current Required (mA): 500
Extra Operating Current (mA): 0
USB Receiver:
Product ID: 0xc52b
Vendor ID: 0x046d (Logitech Inc.)
Version: 12.01
Speed: Up to 12 Mb/sec
Manufacturer: Logitech
Location ID: 0x14200000 / 2
Current Available (mA): 500
Current Required (mA): 98
Extra Operating Current (mA): 0
Mac-mini:~ Max$ system_profiler SPUSBDataType
USB:
USB 2.0 Bus:
Host Controller Driver: AppleUSBEHCIPCI
PCI Device ID: 0x1e26
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
Hub:
Product ID: 0x0024
Vendor ID: 0x8087 (Intel Corporation)
Version: 0.00
Speed: Up to 480 Mb/sec
Location ID: 0x1d100000 / 1
Current Available (mA): 500
Current Required (mA): 0
Extra Operating Current (mA): 0
Built-In: Yes
Hub:
Product ID: 0x2512
Vendor ID: 0x0424 (SMSC)
Version: b.b3
Speed: Up to 480 Mb/sec
Location ID: 0x1d180000 / 2
Current Available (mA): 500
Current Required (mA): 2
Extra Operating Current (mA): 0
Built-In: Yes
IR Receiver:
Product ID: 0x8242
Vendor ID: 0x05ac (Apple Inc.)
Version: 1.00
Speed: Up to 1.5 Mb/sec
Manufacturer: Apple, Inc.
Location ID: 0x1d182000 / 4
Current Available (mA): 500
Current Required (mA): 100
Extra Operating Current (mA): 0
Built-In: Yes
BRCM20702 Hub:
Product ID: 0x4500
Vendor ID: 0x0a5c (Broadcom Corp.)
Version: 1.00
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0x1d181000 / 3
Current Available (mA): 500
Current Required (mA): 94
Extra Operating Current (mA): 0
Built-In: Yes
Bluetooth USB Host Controller:
Product ID: 0x828a
Vendor ID: 0x05ac (Apple Inc.)
Version: 1.37
Speed: Up to 12 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0x1d181300 / 7
Current Available (mA): 500
Current Required (mA): 0
Extra Operating Current (mA): 0
Built-In: Yes
USB 2.0 Bus:
Host Controller Driver: AppleUSBEHCIPCI
PCI Device ID: 0x1e2d
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
Hub:
Product ID: 0x0024
Vendor ID: 0x8087 (Intel Corporation)
Version: 0.00
Speed: Up to 480 Mb/sec
Location ID: 0x1a100000 / 1
Current Available (mA): 500
Current Required (mA): 0
Extra Operating Current (mA): 0
Built-In: Yes
USB 3.0 Bus:
Host Controller Driver: AppleUSBXHCIPPT
PCI Device ID: 0x1e31
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
USB Receiver:
Product ID: 0xc52b
Vendor ID: 0x046d (Logitech Inc.)
Version: 12.01
Speed: Up to 12 Mb/sec
Manufacturer: Logitech
Location ID: 0x14200000 / 2
Current Available (mA): 500
Current Required (mA): 98
Extra Operating Current (mA): 0
My external USB hub (that, by the way is a USB3 hub) is connected but, as you can see, is not detected.
I have also to note that an hard disk connected to the external hub is randomly mounted (it only happened a couple of times) and is shown under the second USB2 hub (Product ID: 0x0024)
Aren't we drawing 598 mA where 500 mA is available?
USB 3.0 Bus:
Host Controller Driver: AppleUSBXHCIPPT
PCI Device ID: 0x1e31
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
Miscellaneous Device:
Product ID: 0x0819
Vendor ID: 0x046d (Logitech Inc.)
Version: 0.10
Serial Number: 6449CEC0
Speed: Up to 480 Mb/sec
Location ID: 0x14300000 / 3
Current Available (mA): 500
Current Required (mA): 500
Extra Operating Current (mA): 0
USB Receiver:
Product ID: 0xc52b
Vendor ID: 0x046d (Logitech Inc.)
Version: 12.01
Speed: Up to 12 Mb/sec
Manufacturer: Logitech
Location ID: 0x14200000 / 2
Current Available (mA): 500
Current Required (mA): 98
Extra Operating Current (mA): 0
Unfurtunately I do not think that this is the problem:
If I remove the device (logitech camera), the external hub is still undetected:
USB 3.0 Bus:
Host Controller Driver: AppleUSBXHCIPPT
PCI Device ID: 0x1e31
PCI Revision ID: 0x0004
PCI Vendor ID: 0x8086
USB Receiver:
Product ID: 0xc52b
Vendor ID: 0x046d (Logitech Inc.)
Version: 12.01
Speed: Up to 12 Mb/sec
Manufacturer: Logitech
Location ID: 0x14200000 / 2
Current Available (mA): 500
Current Required (mA): 98
Extra Operating Current (mA): 0
Is this a powered hub or not?
Yes, it is a powered hub
Have you tried resting the SMC and restarting?
Yes I did and I also tried to reinstall the OS X but it does not work
What shows in System Report>Hardware>USB?
Is that even without anything connected to the Hub?
Yes: I disconnected all devices from the bus and the hub is still not detected
Will it show connected to the USB2 bus?
Yeah, but I think I'm stumped. 😟
Not sure what Logitech Options has to do with the USB hub. I have the same and no issues but glad it worked for you.
USB hub
