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User profile for user: kanrani
kanrani Author
User level: Level 1
28 points

SYSTEM LOCK PIN CODE

I bought my new macbook pro 13inch with toucbar few months back and now it's locked out and asks me to put in a 6 digit pin , i searched it up and people said it's locked from icloud and you need the pin , but i did not get any pin, my macbook appeared in the icloud devices first but after i turned off the two step authorization ,it's not even showing up on the icloud devices anymore.... i'll even be fine if everything gets erased, just tell me a way to bypass this or how to reset the whole mac

Posted on May 6, 2017 2:55 AM

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2 replies
User profile for user: rose_10
rose_10
User level: Community Specialist

May 7, 2017 12:20 PM in response to kanrani

Hello kanrani,

Thank you for using Apple Support Communities.

I see that you are being asked for a 6 digit code to log in to your computer. This sounds like you have your computer set up on Find My Mac. If you do not remember the passcode for this, you can turn off the Activation Lock from your iCloud account. See this section from the following support article:

If the device is erased

Ask the previous owner to enter their Apple ID and password on the Activation Lock screen to remove the device from their account.

If the previous owner isn't present, contact them and ask them to follow these steps to remove the device from their account:

  1. Sign in to iCloud.com with their Apple ID.
  2. Go to Find My iPhone.
  3. Select All Devices to open a list of devices linked to their account, then select the device that you're removing.
  4. Click Remove from Account.

After the previous owner removes the device from their account, turn off the device and then turn it back on to begin the setup process.

Turn off Find My iPhone Activation Lock

While this article speaks to the iPhone, since these steps are on removing it from the iCloud account and not the iPhone, it will work for your MacBook Pro.

Once you have it removed from the iCloud account, you can add it back later if you choose, but make note of the passcode so you don't run into this issue again.

Best regards.
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SYSTEM LOCK PIN CODE

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