My watch completely ran out of power. I have charged it for 24 hours. All that I can get on the screen is a picture of the docking mechanism showing green when the watch is on the dock and showing red when it is off. I have tried rebooting but no cha

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Level 1

5 points

My watch completely ran out of power. I have charged it for 24 hours. All that I can get on the screen is a picture of the docking mechanism showing green when the watch is on the dock and showing red when it is off. I have tried rebooting but no cha

My watch completely ran out of power. I have charged it for 24 hours. All that I can get on the screen is a picture of the docking mechanism showing green when the watch is on the dock and showing red when it is off. I have tried rebooting holding down the power button but it is not.

Apple Watch, iOS 10.3.1

Posted on May 8, 2017 4:08 PM

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Answer 1

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Jonathan UK

Level 10

163,775 points

May 8, 2017 9:46 PM in response to Cindylpink

Hi

Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:

If your Apple Watch won't charge or it won't turn on - Apple Support

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Answer 2

ichakelz

Level 1

8 points

Oct 9, 2017 4:31 AM in response to Cindylpink

Hello Cindylpink! Did you find solution to this? I am also experiencing the same issue. My watch was not charged for 2 days and when i charged it today, it wont open. Tried hard resetting it but it doesnt work

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