problem printing envelopes :-(

Question

Level 1

9 points

problem printing envelopes :-(

We've just purchased a HP2605dn Color LaserJet.

For the 1st couple of days, I had no problem printing 8.75inx5.75 envelopes using the template [Invitations>Festive Envelope] with the Page Setup on Portait.

Then today, it no longer works. To the best of my memory nothing has been changed. I even trashed the preferences, but I am still unable to print envelopes correctly.

When it was working, I inserted the envelope short-end first ... even though the page setup was for portrait.

Any help would be appreciated.

MacBook, Mac OS X (10.4.8)

Posted on Dec 31, 2006 10:08 PM

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Answer 1

DennisG

Level 5

6,520 points

Jan 1, 2007 6:43 AM in response to Hanna,Foo

Hanna,

Welcome to Apple discussions.

When you say "...today, it no longer works," what does that mean? What happens when you try to print?

-Dennis

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Answer 2

Hanna,Foo Author

Level 1

9 points

Jan 1, 2007 10:24 AM in response to DennisG

The envelope now prints in portait mode ... as I would have expected, but different than the original experience I had.

The problem is that the envelope does not fit into the printer in that mode, and it prints as if the media were 8.5inx11in which places the text on the bottom of the page.

Since the envelope is only 8.75inx5.5in, the text misses the envelope entirely 😟

This likely sounds very confusing. Please ask more questions if I'm not clear.

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Answer 3

Hanna,Foo Author

Level 1

9 points

Jan 1, 2007 3:10 PM in response to Hanna,Foo

Ok ... problem solved.

What we did was to choose a paper size larger than the envelope, use [page setup] to switch to landscape mode, load the enevelope in the manual feed with it aligned to the far left and print.

Not the most elegant solution, but it worked.

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