streaming on unlimited data
i have unlimited data through verizon, why can't i stream movies on my phone? settings > use cellular data > videos > enabled and when i try to play a movie, the following error message pops up. please help, thanks.
User profile for user:
rose_10
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Community Specialist
Hello tedum3,
Thanks for reaching out to the Apple Support Community. I understand you’re having trouble downloading a purchase, and I have some information that may help.
If you are trying to download via your cellular network, there is a 100 Mb download size limit. Have a look at the excerpt from the article below for more information. To continue this download, you can do so from a Wi-Fi network, or via your computer and then sync the content to your iPhone.
If the behavior persists or you run into any trouble, please reach out again.
Best Regards.
Thanks for reaching out to the Apple Support Community. I understand you’re having trouble downloading a purchase, and I have some information that may help.
If you are trying to download via your cellular network, there is a 100 Mb download size limit. Have a look at the excerpt from the article below for more information. To continue this download, you can do so from a Wi-Fi network, or via your computer and then sync the content to your iPhone.
Turn on Automatic Downloads for iTunes Store, App Store, and iBooks Store purchases - Apple Support
You can turn Automatic Downloads on or off over your cellular network on an iPhone or iPad Wi-Fi + Cellular. Go to Settings > [your name] > iTunes & App Store and turn Use Cellular Data on or off. Cellular Data downloads are limited to a file size of 100 MB or smaller.
If the behavior persists or you run into any trouble, please reach out again.
Best Regards.
