OS X El Capitan Lock Screen Black, Wallpaper Dissapears

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Level 1

11 points

OS X El Capitan Lock Screen Black, Wallpaper Dissapears

I just upgraded to OS X El Capitan and I can't get my wallpaper to stay on the lock screen when I put my computer into sleep mode. Instead of the Usual blurred version of my desktop picture all I see is a black screen but I can still login just fine. All thats wrong is I can't see my wallpaper. When I unlock my computer the wallpaper goes back to normal. If you have a solution or the same problem is happening to you, let me know down below, Thanks.

MacBook Pro, OS X El Capitan (10.11.6), 13 Inch MacBook Pro, Mid-2009

Posted on May 11, 2017 4:20 PM

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Answer 1

brenden dv

Community Specialist

May 31, 2017 6:38 PM in response to yoshizhunter

Hi yoshizhunter,

Thanks for reaching out in Apple Support Communities. I understand that you're not seeing the typical blurred out image of your desktop background when you're logging in to your Mac since upgrading to El Capitan. I can understand reaching out to correct this behavior and I'm happy to help. I'd first recommend booting your Mac into safe mode. This explains how to use the Shift key on startup to get to safe mode: OS X El Capitan: Start up in safe mode

While in safe mode, you may notice some oddness with the graphics on the system. This is normal and will not occur when you restart normally.
After booting into safe mode and logging in to your user, restart your Mac normally to see if the issue is resolved.

If you're experiencing this behavior after using safe mode, can you let me know if you're using a custom desktop background photo?

Best Regards.

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Answer 2

yoshizhunter Author

Level 1

11 points

May 31, 2017 6:38 PM in response to brenden dv

omg thanks it worked, ever since I tried that I have always seen my blurred out image of my wallpaper, Thanks so much

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