iphone4 can't connect to iCloud

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Level 1

16 points

iphone4 can't connect to iCloud

I wanted to use my old iPhone 4 (iOS 7.2) and it just won't let me connect to my iCloud. I keep receiving txt on my other iOs devices that my iCloud account wants to be accessed by another device, and even get a security code, but stupid old iPhone 4 doesn't let me put in this security code.

Anyone has any suggestions? txs

iPhone 4, iOS 7.1.2

Posted on May 12, 2017 9:15 AM

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Answer 1

Best reply

Teddy_B

Community Specialist

May 14, 2017 12:51 AM in response to pitt2kite

Hello pitt2kite,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to connect your iCloud account to your iPhone 4. This could be because you're using two-factor authentication to protect your Apple ID, which isn't compatible with iOS 7 running on your iPhone 4. To be able to access your iCloud account on your iPhone, please switch to two step verification which is supported in iOS 7.

System requirements for iCloud
Two-step verification for Apple ID

Cheers!

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Answer 2

i_rina

Community Specialist

May 14, 2017 7:27 AM in response to pitt2kite

Thanks for replying, pitt2kite, and letting us know that was the situation that was causing your issue. If you need further help with this specific issue, feel free to reply in this thread again and we will be happy to help. Have a great day and thanks for using the Apple Support Communities!

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Answer 3

pitt2kite Author

Level 1

16 points

May 14, 2017 12:52 AM in response to Teddy_B

You hit it on the nail! Thanks a lot.

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