Bitdefender is preventing my iPhone from accessing the internet!

*** Bitdefender 'Box' is preventing one of my iPhones from accessing the internet! How can I deactivate or turn this off on iPhone? This happened when I activated their Box. Isn't Apple's sandbox design suppose to prevent this? **

Bitdefender's antivirus software has successfully protected all my PC's for years. Sometime ago I bought their "Box", which is a piece of hardware you hookup to your router, and it protects all your PC's and wireless devices in your house. I had 9 PC's with 3 license, but with their "Box" you only need one license to control everything.

***Everything is working ok except for one of my iPhone 6's.*** When I try to connect that iPhone to my WiFi, a Bitdefender Box popup window appears saying the administrator has sent me a request to "joint the network". If I click on cancel, it prevents WiFi access to any of my home networks. What it wants me to do is install a bunch of their apps so they can control my iPhone remotely. I clicked on their "!" icons and their descriptions say their administrator will manage my iPhone apps and internet remotely. Kind of sounds like everything I do will go thru their server and their admin will control my iphone. I'm not sure, but I don't like the sound of that. All I want them to do is stop attacks on my iPhone, not control it remotely without me knowing they're peeping into my iPhone.

iPhone 6, iOS 10.3.1

Posted on May 13, 2017 10:31 AM

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May 13, 2017 10:49 AM in response to lancearm71

Turn off bitdefender or install their spyware.

This has nothing to do with your iPhone and everything to do with the bitdefender software you installed to manage your network.

I am sorry to inform you, bitdefender is watching everything you do on your home network already, why would you care if they start watching everything you do on your phone ?

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Bitdefender is preventing my iPhone from accessing the internet!

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