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Hi I can't download cloud apps pls help?????? Urgent!!!!!!

I the apps with symbol cloud and blue arrow I can't download it . I can download new apps and when I delete them and try download again there is cloud symbol and I can't download them . When I click cloud the symbol change to circle I.e. Download start but in a 1sec . ( eye blink ) it change to cloud again . In new apps when I click install they change to circle and after circles get fully dark I have them . But stuck with cloud apps plssss help!!!!!!!!!! Sorry for bad English I am not good with it!!!!

Posted on May 14, 2017 8:17 AM

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Question marked as Best reply

Posted on May 17, 2017 3:07 AM

Try the following steps to fix the problem. After each step, check whether you are still having this problem.

  1. Simply double tap the icon of the app that you are unable to download and wait for a few seconds. Your download should resume.

  2. Tap Settings > General > Date and Time > Set Automatically > and slide to turn off “Set Automatically”. Manually set the date one year ahead. Now try to re-download the apps. If you get an error message, go back to turn on “Set Automatically” then try to download the apps again.

  3. Restart your iOS device. Simply press and hold the on/off (sleep/wake) button until you see the red slider and slide the slider to turn your device off. To turn back on, press and hold the on/off button until the Apple logo appears.

  4. Settings > iTunes & App Store > Your Apple ID > Sign Out. Restart your device, then Settings>iTunes & App Store>Sign in and then try again.

  5. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.

  6. Reset Network Settings by tapping Settings > General > Reset > Reset Network Settings, and then your iOS device will restart. Note that will reset all network settings including your Wi-Fi passwords.

  7. Reset your iOS device by pressing and holding the sleep/wake button and the Home button together until you see the Apple logo.

2 replies
Question marked as Best reply

May 17, 2017 3:07 AM in response to Aakash Duhan

Try the following steps to fix the problem. After each step, check whether you are still having this problem.

  1. Simply double tap the icon of the app that you are unable to download and wait for a few seconds. Your download should resume.

  2. Tap Settings > General > Date and Time > Set Automatically > and slide to turn off “Set Automatically”. Manually set the date one year ahead. Now try to re-download the apps. If you get an error message, go back to turn on “Set Automatically” then try to download the apps again.

  3. Restart your iOS device. Simply press and hold the on/off (sleep/wake) button until you see the red slider and slide the slider to turn your device off. To turn back on, press and hold the on/off button until the Apple logo appears.

  4. Settings > iTunes & App Store > Your Apple ID > Sign Out. Restart your device, then Settings>iTunes & App Store>Sign in and then try again.

  5. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.

  6. Reset Network Settings by tapping Settings > General > Reset > Reset Network Settings, and then your iOS device will restart. Note that will reset all network settings including your Wi-Fi passwords.

  7. Reset your iOS device by pressing and holding the sleep/wake button and the Home button together until you see the Apple logo.

Hi I can't download cloud apps pls help?????? Urgent!!!!!!

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