My phone is going crazy. Randomy dial something without me touching it. Tried to hard reset couple of times and reset settings.
My phone is going crazy. Randomy dial something without me touching it. Tried to hard reset couple of times and reset settings.
Just an update regarding ghost touching issue on my iphone 5. I tried updating to the latest 10.3.2 software and it helped. Ghost touching is gone but sometimes screen is unresponsive after clicking once (example: either by typing a letter, punching a number in the calculator, scrolling on instagram). I have to lock and unlock the phone and everything goes to normal again. If i do not perform the lock unlock then the touch screen will not respond anymore even when tapping repeatedly.
I did the software update after restoring to factory default. Now i'm afraid if i restore my backup from itunes the ghost touching might come back.
Hello,
For info you are not talking to Apple here. We are users just like you. If it was a major problem, Apple probably would have made a exchange or repair program for affected devices.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
Okay, these steps are for a similar problem, but I would still suggest trying them.
Check your touchscreen
Make sure that your hands are clean and dry, then try these steps:
- If you have a case or screen protector on your device, try removing it.
- Clean the screen with a soft, slightly damp, lint-free cloth.
- Unplug your device.
- Restart your device. If you can't restart it, you can force restart your device.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
From:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
I'm having the same issue with my iphone 5. Suddenly happened while using it. was not plugged into the charger or anything. And i used only the original charger and cable that came with the phone.
i tried resetting to factory default and it still happens. Tried lock and unlock when it happens but does not help. makes it own phone calls and I couldn't even type a simple text message as it just types ramdomly without end.
Very fustrating. I'm quite disappointed with the quality of the new iphone as i'm still using the very first generation iphone up til now for my other line. Never had a problem with ghost touching ever. Even if i had dropped it a few times Never had a problem with it. I've seen so many discussions about ghost touching on iphone 5, 5s, 6, 6s, and even on ipads. Maybe it's time apple should do something about this?
Okay, your iPhone 6 Plus may be eligible for a repair program.
More info here:
Multi-Touch Repair Program for iPhone 6 Plus - Apple Support
Otherwise, I would suggest going with what the Apple Store has said.
Hello,
Can you provide more info? What is happening?
Okay, it is always worth a try to restore from a backup. Updating and restoring are good troubleshooting steps.
It sounds like (but I'm not 100% sure) that it may be a hardware problem with the screen. If you restore from a backup, and the problem still persist, then it is likely a hardware problem.
My apple 6 plus is having touch issue and i have visited the apple store to attempt a repair, but they refused to repair the phone which is out of warrenty and asked me to pay 26,500 INR to replace the phone....
Please advise
Iphone ghost touch