i received a warning my ipad is infected w/viruses & seriously damaged. it says do not close window or i will be blocked. what do i do??

It's a scam, I'm not aware of any viruses that affect iOS devices (unless you've jailbroken it)

Assuming that this is in Safari as you don't give any information, clear its cache via Settings > Safari > Clear History And Website Data

Close Safari via the iPad’s taskbar : Force an app to close on your iPhone, iPad, or iPod touch - Apple Support

And do a soft-reset/reboot of the iPad : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the ‘slide to power off’), after which the Apple logo should appear

And, unfortunately, these scams run rampant. If you were on a PC or possibly Mac you would be at risk of being infected. Like the others suggested, close the window and clear away your history. And if that was a malicious ad from a site, I'd avoid that site. ALthough, to be fair, many sites don't even know what their ad providers are serving up.

What about with a MacBook Air, running Sierra 10.12.5? I got the same kind of warning with a pop up "running" a scan on my mac and then an Apple support-like screen saying my mac was infected and would be blocked. I did the delete web data thing in safari, but it came back. I then found an app it loaded called "Macscan" or something, and I deleted that. The pop-ups haven't come back, but I'm still concerned. Should I be? Thanks.

I received the same thing on my phone. I received something earlier this week on my iphone 7 while surfing on safari. It was about apple security. And it was a page not like a notification. Then today i received a pop up while on the facebook app saying that my phone was infected with a virus. but was only visible while on the app. i am not sure if this is a coincident or i actually have a virus. So before i do the master erase and reset everything. I was just curious on what i should do. i have already deleted and reinstalled the facebook app and erased my browsing history from safari.

thanks for any help

show all adjective

These are all scams.

FOrce quit the app by double tapping the home button and flicking the preview up and off the screen to close it.

Then single tap the home button to exit the mode

Go into your settings and safari and delete your history

then give your device a reboot by holding down the sleep and home keys for 20 - 30 seconds or so. (the reboot is a bit different on iPhones, I believe it's the sleep button and a volume button)

If it persists on facebook, find another app. There are third party facebook apps or I use safari to access it.

Unfortunately, your statements are incorrect. To correct this misinformation, please read this article (3-16-16) and the linked reports, stating that iOS on non-jailbroken devices (iphone and ipad) was determined to be susceptible to malware attacks. Never assume your device is impenetrable, and stop perpetuating that rumor.

http://fortune.com/2016/03/16/malware-infect-apple-iphone-ipad/

BTW-I’m still looking for a way to remove fqtag from my iOS devices, so any help would be greatly appreciated.

Try reading your article more carefully - while these are “technically” not jailbroken devices, they are certainly NOT “unmodified” - when you try to sideload apps on your device you ALWAYS run a greater risk of infection.

It is not generally necessary to reset Safari. These are almost certainly javascript hijacks. The easiest way to deal with them is to completely close the browser, go to Settings-Safari-Advanced and turn off javascript. Then you can open Safari and close the page and then re-enable javascript.

Thanks for the suggestion, but your assertion without defining your technical “terms” is misleading and unhelpful. I provided a link to the article so users could read it themselves, and see that a non-jailbroken iOS device is not impenetrable, which is exactly what the article says. It also says:

“While the attack requires a user’s PC to be infected by malware first, after that, the infection of iOS devices is completed in the background without the user’s awareness.“

To imply that a user has modified their device by plugging it into their computer is wrong. Most users have done this, and they would not consider this a modification. Because of the original misinformation, they would naturally assume this is safe and not some form of “modification” or “sideloading.” While your use of subjective definitions of technical terms might benefit some, it’s unlikely to be anyone other than yourself. I suggest you keep those things private and stop misleading users.

Virus can't enter any apple device unless it is jail break

Hi

Scam go to settings -Safari delete history and data.

Cheers

Brian

is a malicious popup/ad and a scam.

Never call any numbers on these things.