Can't connect to email for sbcglobal.net

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Level 1

4 points

Can't connect to email for sbcglobal.net

Just purchased a new iphone7 from iphone 5. I downloaded data from iphone 5 doing a restore. I restored to the new phone and I can not get my email. It goes directley to Yahoo mail as the default.

iMac, Mac OS X (10.6.8)

Posted on May 15, 2017 8:54 AM

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Answer 1

brenden dv

Community Specialist

May 16, 2017 6:54 AM in response to fjerins

Hello, fjerins.

Welcome to Apple Support Communities.

Congratulations on your new iPhone 7. I understand after you finished transferring data to your new phone, you're unable to retrieve mail. I may be able to help with this. I would suggest checking to see if you have any mail accounts. Settings > Mail > Accounts. SBCglobal does use Yahoo services.

Check out this article here: If you can’t send or receive emails on your iPhone, iPad, or iPod touch

This link here is a great resource in case if you need to set up a mail account: Set up an email account on your iPhone, iPad, or iPod touch

Let me know if this helps.

Thank you for using Apple Support Communities.

Cheers!

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