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First name contains an invalid characher

User uploaded filejust English no have any character

iPhone 6, iOS 10.3.1

Posted on May 15, 2017 10:09 PM

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Question marked as Top-ranking reply

Posted on May 18, 2017 2:22 PM

I have the same problem and contact apple support group today. Finally I resolve this problem. This is the way how I resolve it. First I go to my Apple ID account with appleid.apple.com and change my name in English in account section. Then click "done". After that I back to App Store and sigh out from my account then sign in again. Put all the information in English and put address first line with your street and second line with your unit (if your address has two lines). Then it will do not show the error message again. Hope this can help you.

1 reply
Question marked as Top-ranking reply

May 18, 2017 2:22 PM in response to huajuanchi

I have the same problem and contact apple support group today. Finally I resolve this problem. This is the way how I resolve it. First I go to my Apple ID account with appleid.apple.com and change my name in English in account section. Then click "done". After that I back to App Store and sigh out from my account then sign in again. Put all the information in English and put address first line with your street and second line with your unit (if your address has two lines). Then it will do not show the error message again. Hope this can help you.

First name contains an invalid characher

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