Apple TV 4thGen Audio split to Optical produces Audio drops after silence/ NO Audio on Menus on Soundbar

So here's my problem - I have a Klipsch R-20B SoundBar and whenever the source video, from ATV 4th Gen, has complete silence or right when I start a program, the audio coming through the soundbar doesn't kick in instantly. There is a slight lag of No Audio which causes the loss of half to a whole word of dialogue being missed or the first few notes of an opening song being missed. The source will remain the same but if there is complete dead silence between programs or clips, such as a transition from commercial to show, it will not play the audio as soon as it starts, it seems like it Cuts off the audio to the source when there is silence but then doesn't start up again when it should. This is incredibly annoying.


Most of my video these days is coming from an AppleTV 4th Gen, which goes HDMI to a Panasonic VIERA TC-P46ST30 and then Optical Audio out from the TV to the SoundBar. And it's not the TV, I have tried 2 HDMI switch/Audio extractors. I have tried and hooked up the Optical from the Extractor to the Soundbar with no change in results. I have played with all the settings on the HDMI switch and the AppleTV Audio settings and no change. I was told by Klipsch that if the Adapter could pass-through PCM the soundbar would be happy which both Switches were capable of doing. This problem persists not only when playing video clips but also on the Main ATV OS. When on the Home screen and flipping though apps, or lists of movie/songs, I don't get audio. The small 'boop' menu sounds are missing until I start to speed up and flip through lists or apps really fast and sustain it long enough for the audio to kick it, then I hear 'boops'. Once I slow down or stop the audio drops again.

I also used the HDMI switches to extract the audio to analog RCA L/R and went into the soundbar that way, the sound was perfect, no drops, it was constant audio as it should be in videos and on the menus. This is great but not ideal, I'd rather have the audio be sent in it's Dolby Digital format.


Lastly, I tested out the system with a 3rd Gen ATV connected directly to the Soundbar by Optical Out. The sound was perfect, I did not hear any drops after silence or at the beginning of a program/clip.


So that leads me to believe something is getting lost in translation going from the AppleTV to the TV or Extractor back to the SoundBar through Optical and thus isn't getting the sound as it should from the AppleTV or can't relay the proper signal to the soundbar.

I have scoured the internet for solutions and have not found anyone else that has had this issue. Any help would be appreciated.

Thanks!

Apple TV (4th generation)

Posted on May 16, 2017 6:47 AM

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4 replies

Oct 25, 2017 4:15 AM in response to Diana.McCall

So I have a similar issue, one being new APPLE TV when I put the output of the APPLE TV via HDMI into input to a switcher which then outputs the picture to projector and sound , so I have sound at one source the projector, but not on the TV output its not working.

Satellite works same way but no issue with sound on both at the same time. I am splitting video and audio simultaneously to tv and projector via hdmi 3 x 2 hdmi switcher. which then has output of the denon amp into the input of the hdmi switcher.

why is APPLE TV not pushing sound out

Jun 18, 2017 9:28 AM in response to phlipups

I have the same issue with my setup as well. Apple TV 4th gen, Sony TV, and Klipsch R-10B soundbar. The audio is turned off when there is silence in the source. It then comes back on, within a second or two, after a constant sound from the source comes on. I noticed this on some you tube videos and going through the main app screen. I had a friend who is connected directly to a Samsung TV with no issues. So I'm not sure if it's a Klipsch soundbar issue or not. I haven't tested it through my TV directly yet. Any suggestion would be appreciated. I have lived with this issues for awhile but would love the full experience from the audio source.

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Apple TV 4thGen Audio split to Optical produces Audio drops after silence/ NO Audio on Menus on Soundbar

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