getting email from tech support

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More than likely it is a phishing attempt. You can usually tell from the email address it is sent from, and/or the way they address you. Apple will use your name. See this for identifying fraudulent messages/mail. Identify and report phishing emails and other suspicious messages - Apple Support

Ohma3 wrote:

I wasn't sure if it was actually from Apple support or not. How would I know though that it's actually from Apple and not a phisihing email?

If you sign in to your mailbox with a browser, there may be a way to look at the email header. The header normally shows the origin of the mail.

Another safe way to check is to ignore the email and wait for 24 hours or longer. Is your account locked? I bet your Apple ID is still ok days later. Normally, if the mail content threatens to disable your account, it is fake.

Another huge red flag is the poor grammar, and very often, misspelled words.

No reputable company that I'm aware of would ever contact you by telephone or email out of the blue and ask you to provide your confidential information.

Ohma3 wrote:

Thanks for the response! I've been getting a couple of those types of emails but I was very skeptical and never even bothered clicking on the attachment as I wasn't sure if it was actually from Apple support or not. How would I know though that it's actually from Apple and not a phisihing email?

With any online account that you setup with anyone, not just Apple, there is NEVER any reason to ever click on any URL or link. You already know how to access your account with the company's app or via their normal web login (your AppleID is accessible at https://appleid.apple.com).

So if concerned, just ignore, completely, the email itself and just login to your account as you always would. If there's an actual problem you'll know and can then, independently (NOT from the email), contact Apple or whomever and deal with it.

As as long as you follow that basic rule you will not be the victim of any phishing email or texts. You wouldn't call a home locksmith to check your own door locks, with the key still in your hand, just because some stranger said they were broken or booby trapped or whatever. Why would you do that with any online account?

Ohma3 wrote:

Thanks! That's good to know! I'll just ignore those emails then. This email that I got just says Team Support on the header or as sender.

No problem. Btw that's not the mail header I'm talking about. What you see on iOS Mail is easy to spoof. You may even see From: support@apple.com if the spammer wants it to appear that way. Mail header shows a whole lot more information including IP addresses, SPF and DKIM record verification results. Mail server admins use them to verify the validity of the mail.

The address it is sent from is more informative than any label that is put on it. Apple emails come from something @Apple.com