iPhone jumping between a apps without being touched

iPhone, without being touched, will open apps, websites and make phone calls. What could be causing this?

iPhone 6 Plus, iOS 10.3.2

Posted on May 16, 2017 4:19 PM

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10 replies

May 16, 2017 6:16 PM in response to Lawrence Finch

That was happening to me and i contacted Apple about it as well as VZ. In essence, they told me it sounded like a software issue. If it got worse after an update, it is because the update didn't update properly. They will ask you to back up the device and restore it to factory defaults. Then perform updates and add back your apps. If issue persists, factory reset and no apps to see if can duplicate. Then add back apps one at a time to isolate which app is the culprit.


It can also be either a bad cable or an counterfeit cable but that's unlikely. A bad digitizer is also unlikely.

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iPhone jumping between a apps without being touched

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