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Why can't I download snapchat from the App Store?

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Posted on May 17, 2017 7:38 PM

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Question marked as Top-ranking reply

Posted on May 18, 2017 2:29 AM

Close the iTunes & App Store completely by double-clicking the Home button and swiping up on the thumbnail. Then reset your device: Hold down the Home and Power buttons (or Volume Down and Power buttons for an iPhone 7) at the same time, and continue to hold both down until the Apple appears (up to 30 seconds). Once the Lock screen displays, try to download the app again.


Also, make sure that you don't have updates that are hung up and preventing the download. Open the App Store and click on the Updates tab to check this.


Cheers,


GB

9 replies
Question marked as Top-ranking reply

May 18, 2017 2:29 AM in response to NckA

Close the iTunes & App Store completely by double-clicking the Home button and swiping up on the thumbnail. Then reset your device: Hold down the Home and Power buttons (or Volume Down and Power buttons for an iPhone 7) at the same time, and continue to hold both down until the Apple appears (up to 30 seconds). Once the Lock screen displays, try to download the app again.


Also, make sure that you don't have updates that are hung up and preventing the download. Open the App Store and click on the Updates tab to check this.


Cheers,


GB

Why can't I download snapchat from the App Store?

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