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safari & app store wont connect to wi fi

Wi do is fine but iPad won't connect using safari or App Store. Can connect with Facebook

Posted on May 19, 2017 9:58 AM

Reply
2 replies

May 20, 2017 9:04 AM in response to Wessingc

Hello Wessingc,
Thank you for using Apple Support Communities.

I understand from your post that your Wi-Fi is doing fine and you can access Facebook, but you cannot access Safari or the App Store. If restrictions are enabled on your iPad, it is possible that you can access some applications and not others. The following article has information on restrictions and how to turn them off:

Use parental controls on your iPhone, iPad, and iPod touch - Apple Support

If restrictions are not enabled, the following articles have steps that can help resolve issues with Safari and the App Store:

If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch - Apple Support
If you can’t connect to the iTunes Store - Apple Support

Best Regards.

safari & app store wont connect to wi fi

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