how do i get rid of phantom text messages

Every time one of my contacts texts me I get the notification but then it doesn't go away. It happens with only one person and when I receive the messages it adds one for each new message. I cannot delete the messages because they come back. This has been adding up for months and I now have over a thousand messages that it says are unopened

Posted on May 19, 2017 8:27 PM

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1 reply

May 20, 2017 12:36 PM in response to Paytin E

Hi Paytin E,

I understand that message notifications from one of your contacts are not being dismissed. I'm happy to provide some help for this.

I would recommend turning notifications for Messages off, and then restarting your iPhone before turning notifications back on:

Use Notifications on your iPhone, iPad, and iPod touch - Apple Support
Restart your iPhone, iPad, or iPod touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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how do i get rid of phantom text messages

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