iPhone 7 burnt screen

It seems my iPhone 7 has a burnt screen problem.

When the background is gray I can see an image of one of my other apps I use a lot. It is a chess board.

Did anyone experience such a problem in iPhone 7?

Is this a known issue or a defect I need to address technical support?

iPhone 7, iOS 10.3.2

Posted on May 20, 2017 7:57 AM

Reply
2 replies

May 21, 2017 5:33 AM in response to ermaus

Step1 Try hard-resetting the phone by holding the power and volume down button. Then try going to the grey screen again. Hard resetting will be sure to cut off any running apps and get rid of the possibility of this being a software problem.


Step2 if this hasn't worked take it to apple Genius Bar- they will be able to freely replace your phone since it is in warranty


Good luck

Eddie

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iPhone 7 burnt screen

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