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Hello Apple - need help

Hello Apple

I need Help

I have a customer - dudu azani - that Purchased Iphone 6 on 08/31/2015

he Forgot his icloud account information

u can help me please to open his acoount

this device is lock now - after reset and erase his device

u can contact with me - ******gmail.com

i attach Purchase receipt

thanks a lot.

User uploaded file



<Personal Information Edited by Host>

iPhone 6

Posted on May 22, 2017 12:39 AM

Reply
9 replies

May 28, 2017 3:41 AM in response to roic8

Apple can't/won't help you as it's not your phone, they will only potentially help the original purchaser of the phone (if he has proof of ownership e.g. original receipt with the phone's serial number on it). The person whose phone it is can try contacting Support (with proof of purchase) via https://www.apple.com/emea/support/itunes/contact.html

Hello Apple - need help

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