User getting "your system is heavily damaged by four virus!" messages

I believe this is being generated by malicious code running in an ad on the site being accessed.

Close Safari (or whatever browser), double press the home button, swipe on the browser to terminate the app and reload by reopening the browser. That will clear the message until the next time you run into another compromised ad.

Rinse and repeat when that happens.

I had the same pop up, after chatting with an apple representative, he said that it is simply a pop up and apples systems are strong enough to block it from damaging the device. If you chat with a representative form apple, they can walk you through how to block pop ups like this.

Clear Safari's history and website data via Settings > Safari, try closing Safari via the iPad's taskbar and then do a soft-reset/reboot of the iPad.

I have the same problem, but none of the solutions suggested so far have worked. I'm using an iPad Air 2. iOS 10.3.3

I'm struggling to put an end to the "Your System is Heavily Damaged by the Four Virus" pop-up on Safari. It appears regularly when I am reading articles on thehill.com, a reputable news website. It does not always appear, but comes fairly consistently. I do not recall it ever appearing on any other website. Here's are two screenshots:

I of course close the window every time it pops up, and do not follow any of the links.

In Safari preferences, I have taken all of the following steps:

(1) Cleared history and website data

(2) Under "Advanced" I removed all website data again; however, there was still a lengthy list of websites shown in this window. I went through and individually selected each and deleted it.

(3) Blocked cookies from all websites

(4) Set the "block pop-up" to on.

After all that, I returned to the website and the pop-up appeared again.

I do not have an ad-blocking extension installed. I have not "jail broken" my iPad (at least not knowingly). I have not installed any apps that were not from the Apple app store. However, I have certainly transferred files (not apps) of unknown provenance from my mac.

My hunch is that this is somehow associated with the website, not my browser. But (a) that seems odd since it is a reputable website, and (b) I want to be certain.

I have seen mentioned on another forum that the firmware on my modem/router may be infected? Is that really a thing? Can it be fixed? Any guidance on that? What information do I need and where do I share it?

this same thing is happening on my SE, not an iPad, and it's while playing solitaire (on an app, not in safari, but it opens safari to show me the 'virus alert') - it was popping up every couple minutes tonite driving me crazy. I don't know what you mean by closing via taskbar - does that work on an iPhone too? What I was doing was double clicking the home button so I could slide safari up off the screen. Then i turned the phone off and back on, but it didn't help. Is there something with the Solitaire Deluxe app that could be causing it?? I didn't even have Safari open at the time.

I don't know what you mean by closing via taskbar - does that work on an iPhone too?

Yes, that's what sliding the app up does

It might be the app, especially if you aren't having the same problems in any other app. Is the app if you use it when in Airplane mode ?

I have the same problem it just popped out that I have four viruses on my phone because of the recent adult sites and the fact that I didn’t know what to do Since I’m just a 13 years old i randomly clicked OK and I was trying hard to follow the instructions written there but I doesn’t work I couldn’t download what they ate telling me what to do so i just searched in safari about how to get rid of that virus and when I read your comments to not click ok and it was a scam I was relieved but the thing is I clicked OK.Is that a problem???? Or do I just leave it and not think about it???

But how do you ACTUALLY get rid of it is my question

I get in when using Solitaire deluxe too. Just started yesterday for me.

If you haven't already done so follow the instructions already posted

Having the same issue. Seems something has hijacked the browser. I have upgraded to iOS 11, and problem persists.

This is a scam. Ignore. No further action required.

Identify and report phishing emails and other suspicious messages - Apple Support

cgwaters wrote:

I Google'd the message and learned that this is a common issue on Android devices; however, I'm confused why and how it appeared on this person's iPad. Any thoughts? Should I have her perform any further diagnostics?

It's a common scam on all devices, in this case selling AppLock.

If the only web page open in Safari when that pop-up appears is Google, and there definitely aren't other pages open in other "tabs," this is most likely a network problem. The network hardware may have been compromised.

Another alternative is iOS adware, which is pretty uncommon and generally requires that you jailbreak your device. I'm guessing your friend would not have done such a thing, though you never know.

cgwaters wrote:

What would cause the message to appear within Safari when simply browsing to Google.com (as the background of the screenshot indicates)?

Advertisement. Google can't guarantee there are no malicious ads on their website. Every now and then there are a few bad ads such as the one you saw. Clear Safari history and website data. That's all you have to do.