how to get rid of com.rim.driver.BlackBerryUSBDriverInt

Question

janice k Author

Level 1

5 points

how to get rid of com.rim.driver.BlackBerryUSBDriverInt

I dont have Blackberry device so how do I get rid of com.rim.driver.Blackberry?

EtreCheck version: 3.3 (383)

Report generated 2017-05-23 11:21:39

Download EtreCheck from https://etrecheck.com

Runtime: 2:42

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Hardware Information: ⓘ

iMac (24-inch, Early 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac9,1

1 2.66 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ⓘ

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1920 x 1200

System Software: ⓘ

OS X El Capitan 10.11.6 (15G1510) - Time since boot: less than an hour

Disk Information: ⓘ

WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - ) <not mounted> : 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 604.94 GB (523.10 GB free)

Recovery HD (disk0s3 - ) <not mounted> [Recovery]: 650 MB

Time Machine Backups (disk0s4 - Case-sensitive Journaled HFS+) /Volumes/Time Machine Backups : 34.20 GB (34.08 GB free)

PIONEER DVD-RW DVRTS08 ()

USB Information: ⓘ

Apple Computer, Inc. IR Receiver

Logitech USB Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Built-in iSight

Apple Inc. Keyboard Hub

Apple Inc. Apple Keyboard

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/System/Library/Extensions

[not loaded] com.MCCI.SLAB_USBtoUART (V1.02.2) [Lookup]

[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Lookup]

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Lookup]

System Launch Agents: ⓘ

[not loaded] 9 Apple tasks

[loaded] 155 Apple tasks

[running] 75 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 47 Apple tasks

[loaded] 161 Apple tasks

[running] 83 Apple tasks

Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[running] com.kodak.BonjourAgent.plist (Unknown - installed 2016-04-17) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (Unknown - installed 2017-04-22) [Lookup]

[running] com.rim.BBAlbumArtCacher.plist ((null) - installed 2012-07-17) [Lookup]

[running] com.rim.BBLaunchAgent.plist (Unknown - installed 2012-11-18) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist ((null) - installed 2017-01-11) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist ((null) - installed 2017-01-11) [Lookup]

[loaded] com.adobe.fpsaud.plist (Unknown - installed 2017-04-26) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist ((null) - installed 2017-05-23) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (Unknown - installed 2014-02-26) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell script - installed 2017-03-15) [Lookup]

[running] com.rim.BBDaemon.plist (Unknown - installed 2012-07-17) [Lookup]

User Launch Agents: ⓘ

[loaded] com.facebook.videochat.[redacted].plist ((null) - installed 2015-10-28)

[loaded] com.google.keystone.agent.plist ((null) - installed 2017-03-28) [Lookup]

[loaded] com.kodak.KODAK AiO Firmware Updater.plist (Unknown - installed 2017-05-16) [Lookup]

[loaded] com.kodak.KODAK AiO Software Updater.plist (Unknown - installed 2017-05-16) [Lookup]

[running] com.kodak.StatisticCollection.plist (Unknown - installed 2016-04-17) [Lookup]

User Login Items: ⓘ

Garmin Express Service Application (installed 2015-05-08)

(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

ConnectService Application

(/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)

Internet Plug-ins: ⓘ

DirectorShockwave: 11.5.2r602 (installed 2009-10-29) [Lookup]

SkyCaddiePlugIn: 1.02 (installed 2010-09-16) [Lookup]

Google Earth Web Plug-in: 6.0 (installed 2011-05-18) [Lookup]

Default Browser: 601 (installed 2016-07-21)

Flip4Mac WMV Plugin: 3.3.8.1 (installed 2016-12-30) [Lookup]

OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-04-02) [Lookup]

AdobePDFViewerNPAPI: 17.009.20044 (installed 2017-04-13) [Lookup]

FlashPlayer-10.6: 25.0.0.171 (installed 2017-05-09) [Lookup]

npP3Remote: 0.3 (installed 2011-08-18) [Lookup]

Silverlight: 4.0.60831.0 (installed 2012-02-10) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-05-23)

Flash Player: 25.0.0.171 (installed 2017-05-09) [Lookup]

iPhotoPhotocast: 7.0 (installed 2010-04-04)

SharePointBrowserPlugin: 14.7.1 (installed 2017-01-12) [Lookup]

AdobePDFViewer: 17.009.20044 (installed 2017-04-13) [Lookup]

GarminGpsControl: 4.2.0.0 (installed 2014-03-31) [Lookup]

JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-04-22) Check version

User internet Plug-ins: ⓘ

WebEx64: 1.0 (installed 2012-09-02) [Lookup]

ZoomUsPlugIn: 3.5.27367.0922 (installed 2015-10-21) [Lookup]

3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-04-26) [Lookup]

Flip4Mac WMV (installed 2016-12-30) [Lookup]

Java (installed 2017-04-22) [Lookup]

Time Machine: ⓘ

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 604.94 GB Disk used: 81.84 GB

Destinations:

Time Machine Backups [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 81.84 GB X 3)

Top Processes by CPU: ⓘ

9% mdworker(18)

3% WindowServer

1% kernel_task

1% launchd

0% mds

Top Processes by Memory: ⓘ

468 MB kernel_task

356 MB com.apple.WebKit.WebContent(3)

295 MB mdworker(18)

233 MB Safari

102 MB WindowServer

Top Processes by Energy Use: ⓘ

5.12 WindowServer

3.32 BBLaunchAgent.ap

1.92 ConnectService

0.04 launchservicesd

0.02 mDNSResponder

Virtual Memory Information: ⓘ

1.47 GB Available RAM

250 MB Free RAM

2.53 GB Used RAM

1.22 GB Cached files

0 B Swap Used

Diagnostics Information: ⓘ

2017-05-23 10:36:23 Self test - passed

2017-05-23 07:21:24 /Library/Logs/DiagnosticReports/Convo Desktop_2017-05-23-072124_[redacted].hang

/Applications/Convo Desktop.app/Contents/MacOS/Convo Desktop/Applications/Convo Desktop.app/Contents/MacOS/Convo Desktop/System/Library/Frameworks/Accounts.framework/Versions/A/Support/account sd/Applications/Adobe Acrobat Reader DC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemo n.app/Contents/MacOS/AdobeCRDaemon/Applications/Adobe Acrobat Reader DC.app/Contents/MacOS/AdobeReader/System/Library/CoreServices/AirPlayUIAgent.ap p/Contents/MacOS/AirPlayUIAgent/usr/libexec/AirPlayXPCHelper/System/Library/Core Services/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent/usr/libexec/airportd/System/Library/PrivateFrameworks/AuthKit.framework/V ersions/A/Support/akd/System/Library/PrivateFrameworks/AuthKit.framework/Version s/A/Support/akd/usr/libexec/amfid/System/Library/CoreServices/appleeventsd/Syste m/Library/CoreServices/AppleIDAuthAgent/System/Library/Services/AppleSpell.servi ce/Contents/MacOS/AppleSpell/usr/libexec/applessdstatistics/System/Library/Priva teFrameworks

2017-05-22 17:12:45 /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2017-05-22-171245_[ redacted].cpu_resource.diag [Details]

/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices /com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

Files deleted by EtreCheck: ⓘ

2017-05-23 08:17:49 - com.adobe.ARM.[...].plist - Unknown

2017-05-23 08:17:49 - ~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist - Unknown

iMac, OS X El Capitan (10.11.6)

Posted on May 23, 2017 9:36 AM

Reply

Answer 1

Old Toad

Level 10

208,241 points

May 23, 2017 11:30 AM in response to janice k

Another way to do what you want is to download and run Find Any File and run a search for any files with the following in the file name:

Name contains com.rim

Any files that are found can be dragged from the search results window to the Desktop or Trash bin in the Dock for deletion.

FAF can search areas that Spotlight can't like invisible folders, system folders and packages.

Reply

Answer 2

May 23, 2017 10:37 AM in response to janice k

In the Finder, press the key sequence shift+command+G (Go to Folder). Copy/paste the following into that dialog, followed by clicking Go.

/System/Library/Extensions

This will open a Finder window on the folder containing device drivers. Locate the two package folders, named:

com.rim.driver.BlackBerryUSBDriverInt
com.rim.driver.BlackBerryUSBDriverVSP

Click, and drag/drop these into your Trash folder in the Dock. You will be prompted for your administrator (login) password as part of this removal process.

When you have done this, then there are two more RIM items to remove. Again, using the Finder, access the Go To Folder dialog, and copy/paste the following, followed by clicking Go.

/System/Library/LaunchDaemons

Locate the following, and drag/drop it into your Trash.

com.rim.BBDaemon.plist

From the Finder, press shift+command+G once more, and enter the follwing into the dialog, before pressing Go.

/System/Library/LaunchAgents

Once in that directory location, you want to drag the following files to the Trash:

com.rim.BBAlbumArtCacher.plist
com.rim.BBLaunchAgent.plist

At this point, you have removed the RIM kernel drivers, LaunchAgents, and LaunchDaemons. Reboot your Mac, and if you choose, run EtreCheck again to confirm they are gone.

Reply

Answer 3

janice k Author

Level 1

5 points

Jun 14, 2017 6:13 AM in response to VikingOSX

My iMac could not find any of above what you told me to do. EtreCheck still find these still running.

Reply

Answer 4

OldToad

Level 2

391 points

Jun 14, 2017 8:56 AM in response to janice k

Are you saying that Find Any File could not find any of the files indicated in the Etrecheck report? Rerun Etrecheck and post the results again.

Reply