Still hear sounds on theater mode

I don't use it often, but when I activate theater mode I still hear sounds. I thought it was supposed to be muted? The screen stays dark, but for example when it's time to stand the chime still goes off. I can put the watch on mute and that solves it, but I thought the one selection was all I needed.


Am I wrong? Or is there anything I am missing?User uploaded file

Thanks.

Apple Watch Sport 42mm (1st Gen), watchOS 3.2

Posted on May 24, 2017 10:23 AM

Reply
8 replies

May 24, 2017 11:17 AM in response to ScottKleinberg

Hi


Turning on Theatre Mode also enables Silent Mode on your Apple Watch.


If you have not yet done so, it may help to update your iPhone and Apple Watch to the latest software, starting with your iPhone (be sure to make a backup first):


May 24, 2017 11:55 AM in response to Jonathan UK

Thank you. Actually, I am using 3.2.2 despite what's in the question because I didn't see 3.2.2 in the dropdown choices, only up to 3.2.


But I just did a test with theater mode on and mute off, and when it came time for the hourly stand alert it made the sound. Screen stayed black, but the sound is still there.


I've rebooted the watch and phone in all the different ways you've mentioned -- and Apple has mentioned.


The thing is if I select theater mode AND mute, it's fine. Although if I understand I shouldn't have to do that.


Weird, right?

May 24, 2017 1:52 PM in response to ScottKleinberg

Yes it is weird. One thing you might try is on your iPhone to go to:


Watch > Activity


and turn the Stand Reminders off. Then force restart you iPhone & Apple Watch and then turn Stand Reminders back on. Probably won't help, but worth a try, won't hurt anything, & I'm out of ideas other than un-pairing & re-pairing your watch & restoring it (from a backup).

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Still hear sounds on theater mode

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