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itunes not recognizing my iPhone 5, trying to restore after IOS update crash

iPhone crashed while trying to update IOS. I can get to recovery screen, but iTunes will not recognize my phone (possibly because I backup to iCloud). Cannot find further guidance online. Phone is stuck on recovery ("connect to iTubes) screen.

iPhone 5, iOS 10.3.1, Crashed during attempt to upgrade I

Posted on May 25, 2017 8:39 AM

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Posted on May 25, 2017 12:20 PM

Hello,


Take a look at this article:

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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itunes not recognizing my iPhone 5, trying to restore after IOS update crash

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