How to I get back into my ipad?

I bought an ipad from the pawn shop. Now the owner has lock me out.

Posted on May 25, 2017 8:16 PM

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3 replies

May 25, 2017 8:19 PM in response to dscarpsalm972000

Hi,


"I bought an ipad from the pawn shop."


You won't be able to setup the iPad with your Apple iD without permission from the owner, (not the pawnshop).



Find My iPhone Activation Lock - Apple Support


How do I check for Activation Lock before I buy a used device?

When you buy an iPhone, iPad, iPod touch, or Apple Watch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device is erased and no longer linked to the previous owner’s account. Follow these steps before you buy the device:


  1. Turn the device on and slide to unlock.
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. After choosing a language, choosing a country or region, and connecting to a network, the device will begin activation. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, they can remove the device from their account by signing in to icloud.com/find. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.


You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

May 25, 2017 8:20 PM in response to dscarpsalm972000

Sorry, but if you are encountering an Activation Lock that is asking for the previous owner's Apple ID and password, the only way to remove it is by putting in that Apple ID and password. You need to go back to the pawnshop that you purchased it from and get your money back if the previous owner cannot be contacted.


You will never be able to use it with an Activation Lock on it, and there is no way around it.


Best of luck,


GB

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How to I get back into my ipad?

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