iPad Cannot Restore from Recovery. Message States "TATSU declined to authorize this image on this device for this user"

Question

Level 1

12 points

iPad Cannot Restore from Recovery. Message States "TATSU declined to authorize this image on this device for this user"

Originally, I cannot power on my iPad. I had it charge over night. I've tried hardware reset (hold home + lock button). Next, I've tried to do a recovery & restore via iTunes.

Yet I get that message states: "This iPad cannot be restored. TATSU declined to authorize this image on this device for this user."

What does that suppose to mean?! Please help! I've only used this iPad for 3 years and barely take it outside the house.

Posted on May 29, 2017 8:18 PM

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Answer 1

May 29, 2017 8:35 PM in response to kqx

Hello there! You want to see ipad that year is produced and then see if the connector shows the charging cable and the connector did not get iphone authorized. Then you go to applestore looking for talented forest technician to re-update. After the update should also need your appleID to enter the interface. After entering the interface if there is also a new update you can find to restore the factory settings

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Answer 2

May 30, 2017 4:11 AM in response to kqx

Hi kqx. It sounds like you're trying to restore an iOS image (ipsw file) that is not the latest for your device. Apple only signs the current version. The current iOS version is 10.3.2 for most iPads, 9.3.5 for some earlier models.

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Answer 3

kqx Author

Level 1

12 points

May 31, 2017 11:31 PM in response to Diana.McCall

Interesting. In this case, what should I do if it's not in the current iOS version.

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Answer 4

Jun 1, 2017 3:39 AM in response to kqx

As I implied, you can only install or restore the current iOS version for your device. If your iPad is running an older version, it will be updated when you restore.

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